One thing that very inconvenient from Europcar is the deposit, they are only friendly for credit card for deposit, not cash, or a foreign debit card with the pre-authorise feature. And the deposit amount is RM2500, while other agency in Malaysia only collect less than RM500 (cash supported) for deposit, some agency even not collect any deposit. If you have to use debit card for the deposit, they will deduct the full amount of deposit RM2500 from your card, and return in 3 months, and they will take 2% the admin fee (RM50).

The MYR1000 deposit collected was not necessary as you have my credit card & can block it just like hotels do.

Booking was easy no issue at all.

Car was ready for me when I arrived and the staff was very professional. Delayed was caused by the card limit on my debit card.

Very straightforward to book. Only portion that wasn't clear was on after choosing partial payment, realised that using debit card could cause an inconvenience. Else, very efficient website with good bargains.

Good quality and service.

User-friendly

Counter staff is very helpful throughout the process and even help us to highlight the car scratches that we didn't notice. The whole. Process is smooth no matter is the returning or collection of car. Fuel provided is full as promise, and the car is new on road witgout exceeding 20k millage.