My favorite rental car company

Very good

Due to a flight delay of three hours, my scheduled 12:45 AM flight arrived at Klia2 around 4 AM. After a 15-minute phone call, they contacted me and immediately picked me up to the company's location at Klia1.

事前にwechatでの連絡先の情報があり、到着時間やピックアップ、返却後の送りについてもコミュニケーションが取れていましたので、とてもスムーズでした。スタッフの方も笑顔でとても印象が良かったです。

必要な情報はすべて記載があり、大変便利でした。これまでeuropcar、sixt等大手の利用が多かったのですが、ローカルなレンタカー会社の選択肢があり、また対応もとても良かったのでとても満足しています。次回もQEEQで予約を進めたいと思います。

Encounter tyre punctuated and staff assisted us with top-notch customer service! Keep up the good work!

Like: Pickup was fast and efficient. No long waits or etc. Everything has been pre-filled and basically had to just pick up the car.
Dislike: The person there was English illiterate. So communication was a bit of a barrier. They really need to improve on that. Not everyone in this world speak or read Chinese.