Car price and booking process were good, service needs work

K.Moon

Canada

Reviewed: Tue, Feb 25, 2020

About Routes: 8.7 /10

Counter staff took a while to get the car they seemed unorganized I had to wait 45 mins while my car was being “cleaned” even though my pickup was supposed to be 10am.

About QEEQ: 10.0 /10

Intermediate | Honda Civic or similar

1 days rental

Relevant Reviews on Routes Toronto Airport

Canada

1 days rental

Intermediate | Nissan Sentra or similar

Reviewed: Mon, Aug 8, 2022

“Seamless pickup and dropoff”

About Routes: 10.0 /10

They are very focused and have always had a smooth experience.

About QEEQ: 10.0 /10

Dana S

Canada

1 days rental

Intermediate | Toyota Corolla or similar

Reviewed: Wed, Aug 14, 2019

“Convenient process and top rate vehicle”

About Routes: 10.0 /10

I was surprised that this was a brand new vehicle - I was quite possibly the 2nd person to ever drive it

About QEEQ: 10.0 /10

I use them all the time - so far they can't be beat!

A.Alkilany

Canada

1 days rental

Large SUV | Dodge Durango or similar

Reviewed: Sun, Apr 28, 2019

About Routes: 9.0 /10

I faced some difficulties to add the full insurance to the car contract as the stuff refused to add it in the first time.

About QEEQ: 10.0 /10

JDD

Canada

1 days rental

Intermediate | Toyota Corolla or similar

Reviewed: Fri, Mar 8, 2019

“The car not cleaned, no coolant, no windshield washer fluid, etc...”

About Routes: 6.3 /10

We have asked for the following refunds without a response as of today. coolant: 15.26 windshield fluid: 3.11 not incursion into USA: 13.00 TOTAL: CANADIAN $31.37

About QEEQ: 7.0 /10