GOTHENBURG CAR RENTAL REVIEWS

Like: Friendly staff, fast pickup, good location to take a car:)

Good, efficient

Top of the range car at value price

I have still not have had confirmation that the deposit will be returned to my credit car. I was told I would be informed by email within 24 hours it's now 48+.we were given a Volvo x40as the car ordered was not available

They closed at 3 PM when I went to pick up the car. After contacting them by phone, I was informed I could use the self-service machine. It wasn't very convenient, and I had to make several calls for guidance. Additionally, it recommended a lot of extra insurance.

Very satisfied, nothing else!

No it was a Volvo V40 which was too small for me (it’s just a personal thing) my booking was a Auto but I was given a manual.

My only complaint is that after picking up the car I tried to upgrade through yourselves with 4 days still left on my hire but was not allowed. This should be an option I feel. Saying that you are excellent value for money

Appriciate if they can offer cars with more seats like 7 seats or 9 seats

NA

Great service until I had a puncture. No spare wheel so called the Europcar emergency number. Car arranged to to be picked up on the Saturday, but taken to VW dealership and no communication until I called on the Sunday asking what was happening. Then told VW dealership was closed and I would have to wait another 2 hours for a replacement car to be sent from Gothenberg airport. I was therefore without a car for over 24 hours which happened to coincide with when my son's wedding was taking place!!! I managed to borrow a car from a friend at great inconvenience to him and me. The car was used to drive my son to the church hence my frustration along with alot of wasted time, calling Europcar, arranging time to pick up new car etc etc. Not a great experience and I feel I am due a refund as I had the car for at least one day less than I had paid for.

Good platform easy to use.

Perfect

Rapide et pas cher.

Like: Car in great conditions. Very quick service
Dislike: Car was much bigger than what I booked, therefore optional insurance was more expensive than expected

Voiture impeccable, confortable, toutes options. À refaire

Car was good. Annoyed that a week after the hire I haven't had deposit back.

The store is right across the airport hall, making pick-up and drop-off very convenient. The staff were friendly, and the procedures were very simple.

Simple procedures, convenient pickup and drop-off, enthusiastic and patient staff.

Everything went perfectly smoothly! We’re very happy

Like: Did what it said on the tin
Dislike: N/A

Close to the airport exit, simple procedures.

Car certainly exceeded expectations and was also on site at airport which was not anticipated but a real bonus.

All fine and good not to have to print vouchers etc.

All good.