The pickup counter at the airport was really easy to find – clear signs, right inside the terminal near the exit, and not far to walk. Check-in paperwork was straightforward. We returned the car in downtown Sydney and that was also easy to locate, with clear directions and signs. Parking the car and pulling into the bay was smooth, the return process was simple, and the staff were friendly and attentive. Very satisfied with the service.
Couldn't find the rental office at the pickup address, no one answered the phone, and the staff didn’t really know how to use some of the car’s features.
Really easy to rent the car, everything went smoothly with no hidden charges. When we returned it, staff came over to inspect the car right away even though we parked in a different spot. Service was great from start to finish.
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