QEEQ CAR RENTAL REVIEWS

We struggled to understand why a pin head size mark ( this is not an exaggeration) on the windscreen was the focus of attention especially given the very dirty car we were given at pick up. Fortunately my wife had photographed every surface of the car at pick up and she was able to identify the pin head on one of the photographs. This really concerned us as a trust issue for us with Europecar.Their cut off for what is an issue with a car being returned seems very out of step with other companies which use the size of a coin as the cut off. Are Eoropecar trying to set up customers for pay outs or was this just one over zealous employee? I would appreciate a response to this question Thanks

All good

Counter staff processed my pickup at the counter as he should… but gave no directions as to how to find the car lot. Also, no one at hand to show how to use various controls- the seat adjustment had 2-3 different buttons to electronically adjust the seat height etc but I couldn’t find how to move the seat back. Only at car return was I shown- 1 of the buttons had 2 different functions.

I continually get adverts suggest that I download the app- I already have the app. I get adverts suggesting I become a diamond member. I am a diamond member. I get adverts that I have coupons/ points- but they aren’t eligible for diamond member usage. Please tailor the app to the actual user and not to the general public. You waste my time with superfluous crapq

説明も分かりました。

Great car and good service we just had a couple of issues getting through to the company on the phone when it was time for pick up. Maybe update your phone lines??

Easy to use platform

Rental was quick and simple. Only issue was car was not what i booked snd was a slightly smaller car. With 2 people that was not an issue but the only car they had for me was a car - a Prius, i hate. A car that is mostly used by taxi’s and caused me a lot of jokes. Not good.

All good here.

I chose Compact (Volkswagen Golf) or similar. But I got a mini crossover Dacia Duster. The car was absolutely new and did it weekend job well.

The only thing that did go as planned was related to the insurance excess amount. It was clearly shown as 400USD but Entreprise insisted that it is 3000AED and they blocked this amount on my credit card though my booking from QEEQ was showing 400USD (about 1500AED). Good thing that I did not need it.

QEEQ should double check the excess amount issue with Enterprise.

Excellent staff, very helpful and friendly

Saved money using QEEQ

Very friendly and helpful staff

Definitely QEEQ found me the best price for the car size I wanted, compared to the other sites I checked

Brand new car and excellent customer service.

Car exceeded my expectations as it was new and in perfect condition. The staff was courteous and answered any questions I had.

Muy eficiente. Todo perfecto

Me consiguio un magnifico precio

雪道でも安心して運転できた

間違ってMTを予約してATを取り直したらキャンセル無料のチェックボックスがなくなっていた

The counter staff were absolutely excellent and it was the smoothest and fastest car hire pick up I have ever had. Drop off process was the same and staff were very friendly and helpful…highly recommend.

No

Apex were excellent

I did try to change my pick up and drop off time but could not get through to qeeq. However apex handled it for me

Todo bien. Sólo el personal de atención no es muy grato en trato. No dan opción de regresar. Es decir, estuvo bien pero podría mejorar la atención del personal

Muy buena aplicación de reservado

Tried to sell me insurance. After I told him I had it and didn’t need it.

There was a Canadian guy in front of me who really tested the patience of the staff but they handled him well. His idiotic questions were the cause of my delay picking up the car.

Car was excellent, although for a full size I thought it was a little small as a Genesis G70. Staff were helpful, but didn't explain the fuel extra charge particularly well, they suggested I would only be charged for the gas used, when returned, but in reality was charged for a full tank. They also were trying to sell a prepaid toll package tata was expensive, but didn't provide sufficient informaiton to make an informed choice

Very good, price protector didn't achieve any reduction in price. Everything worked smoothly

Solid

Great!