The pickup went pretty smoothly overall. Nobody tried to hard-sell me anything, and even though the staff weren’t exactly warm or chatty, everything got done without issues, which I’m pretty happy about.
I did forget to bring the physical translation of my license when I picked up the car. They wouldn’t accept a photo or an online version; they insisted on seeing the actual document. Luckily I had my Brazilian driver’s license with me, and they accepted that.
Everything went super smoothly from start to finish. The staff were really friendly and helpful, and the whole trip was fantastic. The car was very new and spotless.
Really good, way better value for money than we expected.
We had four people, one big suitcase and three 20-inch carry-ons, all packed to the max. The car was so full the rearview mirror was basically only useful for checking the sides, haha. Our plans changed later so we didn’t do a one-way drop anymore, and switched to the Portland rental location instead—just dropped the keys and left, super easy and hassle-free!
One of the latches on the soft-top Wrangler was broken, so when it poured, water leaked in… There weren’t any other Wranglers to swap into, so I just had to put up with it. Then on the way down from the volcano the wind was so strong it literally lifted the top—such a mess… But once we’d already been up to the stargazing lookout, I didn’t really care anymore. They switched me into a very new Altima and the rest of the trip was smooth sailing—sedans are definitely more comfortable.
Very professional service, super friendly and really patient. The only downside was they didn’t remind me about paying for parking. Paying for parking in the UAE is a bit of a hassle—my credit card payment kept failing, and I ended up having to go to a supermarket to change some cash just to get it done.
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