Shouqi Car Rental has no location in Siem Reap, it subcontracted to Europecar, but neither the rental website nor the order indicated that. After a long-distance call to the rental company, they finally told us to go to the Europecar office, but the phone number provided was wrong. And the Europecar office was closed, but luckily, there was a contact number at the door. When we called, Europecar said they didn’t have any record of our reservation, which was frustrating. It took almost two hours and several international calls to finally get the car. Fortunately, we managed to convince a staff member to come from her home, which was several kilometers away. After all the hassle, we eventually got the car, and it was a relief that I spoke good English. The only consolation was that we got an automatic Audi instead of a manual Skoda since they ran out of Skodas.
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Quintion Noel
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