Pick up is furthest away from arrivals (5 minute walk) but service and car condition good. No staff at drop off so had to go back to desk to hand in keys
This rental company does not have a counter at the airport. They only had a person with a handwritten sign waiting for us, which was not very visible, so it took a while to find him. When processing the rental, he led us to some seats outside the airport. He also charged extra for a second driver. The deposit was 1800 euros. We rented a car from them for the first three days, and from another company for the last three days which only required a deposit of ¥650.
The whole process was smooth, efficient and very quick. We had to pay an out of hours fee which we hadn’t expected, but everything else was perfect.
About QEEQ:10.0/10
Very clear and honest booking process. We also saved some money through QEEQ.COM re-booking on our behalf to get a lower price, which is an excellent service. We had an issue when we realised that my husband did not have his credit card, which QEEQ dealt with promptly and efficiently. They were really helpful - great customer service. Will definitely use again!
“All good, car, rental stuff, pick up and drop in all went smooth. Positive booking and experience!”
About ABBYCAR:9.7/10
Counter stuff very helpful and professional. Car was very good with only cosmetic scratches from previous usage - something which was noted straight away from the despatch lady who done the car paperwork with us.
Overall good experience!
“The car company service was OK, but the space for luggage was below my expectations.”
About Avance:8.7/10
The car didn't exceed my expectations, since when I ordered car I read that the car category is possible to put two big luggage's, actually it was space only for one luggage.
Volta is not a good company. They are just an agent. The actual rental company was a local one called Marathon. The service at the airport location was good. They informed us that after returning the car, they could provide a free shuttle bus to the port to catch a ferry to Rhodes island. We rented a Nissan Qashqai. The car was very old, still using CDs with no screen, so no Apple CarPlay for navigation. We couldn’t see the map. The Bluetooth could connect to the phone, but we couldn’t hear the navigation instructions. The car had no reversing radar or rearview camera. It was in poor condition. The right rear light was broken and not repaired.
Volta is not a good company; they are just a middleman. The actual rental was from a local company called Marathon. The airport branch had great service and informed us that after returning the car, they offered a free shuttle bus to the port in Rhodes. We rented a Nissan Qashqai, which was too old. It still used CDs and had no screen, so we couldn't connect Apple CarPlay or navigate the map. The Bluetooth could connect to the phone, supposedly to hear navigation, but that didn’t work either. No backup sensors or camera, and the rear right light was broken and not repaired.
Signing the rental contract didn't take long - no hard sell either. Collecting the car was also easy and the staff were friendly. Easy drop off on return and no problems. Would use again.
About QEEQ:10.0/10
Easy to book and got exact car that I booked. Overall very pleased with the booking process.
New model, low mileage car that was clean inside and out. The counter staff was friendly and courteous. The process of picking up the car and returning it was fast and efficient.
About QEEQ:10.0/10
The website is easy to navigate and the deals are awesome. Highly recommend.
Brilliant Service Flight delayed 7 hours still able to pick up car at 2am with no fuss (although 25 euro out of hours cost - which will get easy jet to refund). Would 100% use them again. No extra cost's like most others try too.
About QEEQ:10.0/10
Would use again liked the price quoted was price paid not hidden extras charged on arrival.
“Employees very professional, but unnerved about any insurance claims”
About AUTOCANDIA:8.0/10
One of the reasons I choose Autocandia was that I thought the insurance was through yourselves but I found out you had a third party agent. My experience would have improved if I knew I could resolve any issues direct rather than a third party
About QEEQ:9.0/10
Although I was very worried about having any accidents and having to claim, I found Autocandia very good and although I would to use you again, I would be worried about any accidents
“I would rather pay more to start with than deal with crooks.”
About ABBYCAR:8.0/10
On returning the car a 1cm scratch was found underneath the rear of the car. The staff went straight to it although it was out of sight but did little to inspect the rest of the car. They then charged me EU50, which he wanted in cash but I paid by credit card, but stamped my return invoice as no damage. This is obviously a scam but when you have a flight to catch you have no time to argue.
Customer rep at desk was good, even providing WiFi hotspot from own phone so that we could log into the qeeq app to review the booking after they did not recognize the provided voucher and lack of details on it.
About QEEQ:8.0/10
Voucher provided was unrecognisable to the hire company and did not include the necessary details, i.e car group size, paid or unpaid etc.
Car hire locations (incl. in-airport & off-airport)
Car hire reviews by car hire supplier
Car hire at/near landmarks of Rhodes
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