El personal, en especial Eli, excelente toda su atención brindada y el servicio.
El auto excelente.
About QEEQ:10.0/10
Reserva plataforma excelente
Súper precio
No funcionó el protector de baja de precio
Comunicarse directo con el proveedor no es posible solo por teléfono
Después de poner que ya lo tenía todo pagado (incluido seguro), cuando llegamos nos encontramos con que tuvimos que pagar 200€ más por otro seguro que no ponía en ningún sitio y por haber recogido el coche Después de las 00:00 (puesto que se retrasó el avión)
Generally excellent service however it would be helpful to have clearer instructions on where to find the shuttle bus from the airport to the pick up location.
“Sort of OK (for car rental, which is always shit), but still a bit shit”
About GOLDCAR:7.0/10
Process of collecting terrible. Large queue. There was a ticket system for the queue that wasn't clear / signed, so we stood in a queue for ages before realising we needed a ticket, which put us to the back of the queue again.......
The first car I was offered had damage on every panel, the heater/AC controls were faulty & the wiper blades were split. The second car, although had damage to the paintwork, everything else was ok. Staff was polite & changed the car without a fuss.
Picking up the car was distressing. Despite having independent CDW insurance there was a hard sell for their own insurance to cover the excess. I was offered an automatic and larger car for €10 per day which I declined only to find that the car allocated already was automatic and spacious. It left me with a feeling that the process was fundamentally dishonest
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Martin
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