Like: Car was low mileage and in good condition. Staff were friendly and efficient. Dislike: High excess - There was an opportunity to lower it to zero but the additional cost meant the hire deal would not have been competitive.
“The car was great for economy but I didnt realise it was only a 2 seater, so no good for my family”
About Hertz:8.3/10
I was waiting to be served to drop the car off...a man walked in and went straight to the counter and got served before me...the member of staff wasnt even aware that I'd been sat there for 20 minutes....
“Poor value for money with dirty damaged cigarette smelling car.”
About Hertz:5.7/10
The car was damaged on every single panel but not documented. I found a lot of clearly visible damage not in their documentation that I could have been held responsible for on return and been charged for if I hadn’t insisted on the damage being recorded properly. The car smelt of cigarettes and was dirty on the interior. The car was not inspected on its return just the mileage checked. Never using Hertz again.
About QEEQ:8.0/10
I did a last minute rental so I was happy with the service.
Everything went good. They gave me a bigger car than I booked. Ok the pick up, little less the drop off: the office is not 24h open, so I had to leave the keys into a drawer outside the office
“Very smooth and easy. Polite staff. Good car. Highly recommended”
About Hertz:10.0/10
Excellent. So easy. Transfer from T2 to Hertz, counter service, the car itself and the drop off. Perfect. Will def use again
About QEEQ:10.0/10
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Happy with Hertz Elgin
Dislike: High excess - There was an opportunity to lower it to zero but the additional cost meant the hire deal would not have been competitive.
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