Good but pickup time was excessive.

The car was parked on its own in my private driveway in the country but they have accused me of a small scratch at the back above the bumper. This was already on the car and was not me but they are charging me for it. No-one went round the car with me on pick up and there was no-one there when i dropped it off Terrible - will never use Hertz again

They could not check the car in quickly as it was a 30 day hire. I was there for almost an hour and a half whilst their computer gave problems. They then tried to bill me one day extra at a high day rate when I actually handed it in a day early! They then corrected this but I must look at my statement next month to ensure they did not bill me extra.

The service was excellent, the vehicle was 1st class almost new, p

Price Drop was brilliant it saved me £32 I believe, when collecting the car I was looking for easyrent not knowing it was herts ?

Terrible service on the way in. It took 2 hours to get the car as they seemed to have been surprised by the number of clients around a bank holiday. Not all the desks were in operation and their processes and systems seemed broken. We have done similar check ins in less than 5 mins before and generally in the 5-15mins range.

Hertz’s service is trustworthy and excellent! Quick pick up and drop off!Our car is upgraded to another model which more spacious for 6 people travel in group! Highly satisfied! The pick up staff fromLuton Airport branch is friendly, informative and helpful! The staff from dropoff branch -Victoria Stations was effective. Direction and information was cleared to return and park the car. Highly recommended!