Veachel was great pick up was great drop off was a Shambles

J.D

Canada

Reviewed: Sat, May 9, 2020

About Hertz: 7.0 /10

The Car was great . It was on the return. I was told to ensure it was brought to the same location and I had informed them that would require some form assistant to either the airport or closest transit. When I returned the car it wS an issue due to it was raining they would not assist in a lift anywhere . After a couple min then they said to take to an other location which wasn't the easiest place to get to as was confusing . They said a ten min drive turned into 30. They would not apply any discounts or hertz rewards as I use them often .

About QEEQ: 8.0 /10

Hertz

Surrey

Canada

Intermediate | Toyota Corolla or similar

2 day rental

Relevant Reviews on Hertz in Canada

Canada

1 days rental

Economy | Kia Rio 2 Doors or similar

Reviewed: Wed, Jan 15, 2020

“All good”

About Hertz: 9.0 /10

All great

R.Hersley

Canada

1 days rental

Medium SUV | Toyota RAV4 or similar

Hertz

Vancouver

Canada

Reviewed: Tue, Jul 2, 2019

“We were given the wrong car - too small. It made for a bad trip.”

About Hertz: 6.0 /10

I was given a car much smaller than promised and it did not work well for our trip. We were all crammed into this tiny SUV. We were promised a Nissan Rogue or a Toyota Rav 4 - we did not receive this and thus the trip was terrible.

About QEEQ: 8.0 /10

Canada

1 days rental

Full Size | Toyota Camry or similar

Hertz

Edmonton

Canada

Reviewed: Sat, May 25, 2019

“Long pickup, short drop-off, car was upgraded to a sport-trim SUV”

About Hertz: 8.3 /10

We were upgraded to a 2018 Dodge Durango R/T because we were dropping the car off in Montreal and it had a Quebec license plate. The car was absolutely above and beyond all expectations, and was arguably the perfect car for the trip. The only thing is that because we were only given it due to its Quebec license plate, we kinda felt like we ought to be paid for driving the car all the way back... There was a bit of a line (about 5 parties in front of us) at the pickup counter in Edmonton Airport. The wait was extremely long, but the clerk was very friendly, got us the upgrade, and even gave me a bottle of water for free because the nearby vending machines only took cash and I didn't have any on hand. Overall, while the wait was long in Edmonton, it was quite well worth it. Dropping the car off in Montreal YUL was a bit of a challenge, because while there were signs leading to the rental lots, the turn-off was extremely sudden and also was also forked with a road with a do not enter sign. Because I saw the do not enter sign first, we missed the turn and had to drive through the entire airport parking lot and come back around from the front to go again. Once we got there though, drop-off was extremely fast--to the point where the staff there were even hurrying us up a little. I can't be too harsh on the drop-off's accessibility, though--driving in Montreal made me realize the city's road infrastructure in general has more pressing matters to worry about.

About QEEQ: 8.0 /10

We had very little contact with EasyRentCars at all, because they handled everything without needing any more information from us. They cleared us for driving the car through the US (we opted to go under the Great Lakes rather than over), and it pretty much felt like they weren't even there--which I think is a good thing in our case, because it meant everything went smoothly.