ドライブシャフトのゴロゴロ異音で代替車を受け取るのに半日かかりました。

Muy económico para los días que lo necesite , deberían sacar más ofertas para aprovechar

Excelente

I was overcharged, I contacted customer service, and they refunded me.

Very good service from the budget staff.

Very easy the booking and everything is as promised on the announcement

I have been charged for a GPS I returned on the pick-up day despite it being returned and supposedly refunded as the car already had one. The customer service for the pick up and drop off was abysmal at best. EasyRentCars App was great, but Budget were unable to deliver. I would not use again, and I’m still having difficulties getting my refund for the GPS. The car was dirty on collection, it was a lesser model, and only had half a tank of petrol (not a full tank).

N/A

Power was out in main Budget booth so we had to go down to the small booth in the car park. There was a huge queue but only 1 or occasionally 2 people working in the booth. Where were all the staff who would have been working in the massive booth/office in the main airport???We waited almost 2 hours There was no management presence and no urgency to help get people sorted more quickly.