En el mostrador me dijeron que no tenía cobertura de seguro para responsabilidad civil, tuve que contratar adicional
About QEEQ:10.0/10
Mayor claridad respecto a las coberturas y que en el mostrador de las arrendadoras de auto tengan claro lo que se contrata y no obliguen a contratar adicionales
Collection process is too slow, staff have to input far too much information into their computer systems. It’s more about who we were rather than the car. As we have already done so much of it online it felt like too much duplication
About QEEQ:10.0/10
Kept us very well informed, easy to book process and customer services were very helpful when we had to change a booking
La camioneta fue muy buena!! Lo único que no me gusto de Budget en específico fue que no proveían servicio para regresar la camioneta en la terminal, por una tarifa adicional, a fin de no perder tiempo en traslados. En el caso de Dollar si me lo ofreció en una ocasión previa.
About QEEQ:10.0/10
Fue efectivo, aunque no me bajo el precio de la renta.
The car was nice, waiting line at pick was over 2 hours, employee at the desk tried to sell us extra insurance which we already bought from a third party.
When we returned the car, we were charged 100 Dollars extra than what we signed up for. I know about 30 Dollars go for the refilling the gas tank but there is still extra 70 Dollars which are not stated any where what are they for.
I am not sure that this lack of transparency on the Budget side, would encourage us to be clients in future.
yes the woman on the counter scammed me and told me as I will go to Orlando I must get the etoll package 70$ or I will get alot of fine on the road and after that I found that I Don't need it ..
Pick up staff member very unhelpful and difficult to understand her strong Hispanic accent.
Was not at all understanding when we asked her to repeat and explain the toll procedures!
About QEEQ:10.0/10
We are delighted with your service and have passed onto friends your app
They charge me toll package .that i avoid all my trips
And charge me pre paid fuel ,I drop off the car with full gas .
That i am remember i not a agree for
If i paid for something why I am not use it and why i drop off the car with full
They provide letter i am not sigh in it .
I am all the time rent cars without two services
It is last time with budget
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