Didnt get a car, Hertz was 15 cars short. Ridiculous!

No car in the group (compact) was available when I got to the car area but no problem as they quickly allocated another car and we were on our way quickly.

Simple to book and price was much better than if I had booked direct.

No tuvimos inconvenientes con el retiro, solo que eran dos autos y ambos tenian incluido un conductor adicional sin cargo y en un principio no lo aceptaron, pero despues lo resolvieron.

Facil, agil, sin ningun inconveniente, es la segunda vez que contrato por medio de la aplicacion sin ningun inconveniente y cumpliendo con lo contratado.

Vehicle was not ready at time of collection. Service staff was under man hence have to wait for more than an hour to process the transaction. Overall service staff were polite and professional.

Good car rental deals. However, insurance coverage could be in more details. Hertz felt that the comprehensive insurance is insufficient and strongly recommend to increase the coverage.

スタッフがとても親切でした

Car had not been washed & was not too clean outside with white & yellow paint on the driver's side window rubber. Gas tank only half full. No shuttle available to pick us up from cruise terminal at San Pedro despite it being advertised... Was advised it was not guaranteed if they were busy.