All things were good. No hassles or sales pressure at pickup, no problems at drop-off

The car had some damage to the inside of the trunk, and it was t documented before we left. (It was in the lining of the trunk that covered the spare tire). And they are trying to charge us an extra €290 for damages. We didn’t do this so fighting with Alamo’s customer service is proving to be difficult. Make sure to check everything inside and out. They’ll try and get you.

Super easy to book! Would definitely do it again.

At drop off the worker found a tiny scratch on the PLASTIC hubcap. It was hard to even see and now Alamo is going to charge me 140 euro. Will never use Alamo again.

The car was great. The windscreen needed a clean but the interior was very clean. I chose them because the other car providers at Palermo airport had horrible reviews. They were very above board and drop off was so easy. The lady at drop off (sorry forgot her name! Started with an M) was so lovely.

Amazing

The guys asked for signature about car condition before I actually saw a car. But they work fast maybe because of that, not spending extra time. Also they offered me bigger car, witch was a good choice.

Rather than wait another 30 minutes for my car to be ready, I paid €30 for an upgrade. The car was new, but when I stopped in the Alps to fit the snow chains I ordered, there were none in the car. This made the rest of the trip quite worrying.