Pacific Coast Highway in the Western US

I missed the cancellation window by a few minutes on the QEEQ order, so I couldn't get a refund. I ended up renting directly from the car rental company, and it went smoothly.

Average

I waited in line for over an hour to pick up the car, which is understandable during peak tourist season. When it was my turn, the staff informed me that the only available model was a Hyundai Santa Fe. I didn't want to drive a Korean car and told him so, but he said I had no other choice unless I paid more. The cars he recommended all required an additional $100 per day. I agreed to downgrade to a standard SUV and was okay with a five-seater, but they only had a Kia available (I've clearly stated I don't drive Korean cars!!). In the end, I chose a Cadillac XTS, which cost an extra $25 per day. I had booked a seven-seater SUV but ended up with a five-seater sedan, and I still had to pay more?

When I asked questions during the rental, they didn't provide explanations.

Very dissatisfied, it's a scam. Unexpected charges. After paying domestically, there should be no hidden fees.