San Francisco City

Very smooth process. A lady at the neighboring counter saw us waiting in line and called us over to help immediately.

Long lines, waited over an hour, no car choice, the assigned car was not the model we booked.

Convenient and good attitude

The wait for pick-up was far too long, especially after a long flight. At first there was only one person at the desk for a long line of people. The key to the car was manual (i.e., without a clicker to lock it), which was somewhat inconvenient. At the drop-off at SFO, my wife fell, and the Budget attendants where extremely caring and helpful, and insisted that they drive us to the terminal.

Car's are very well maintained. I like Budget rentals.

Great Service. Customer service was also very good, they helped me in resolving to drop the car in a different location.