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From other countries or regions
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Live chat Email us Service Code: 1450219305
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 1450219305
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San Francisco, Highway 1, Los Angeles, Las Vegas, Palm Springs, San Diego, Los Angeles

Reviewed: Thu, Sep 27, 2018
About Budget: 2.0 /10
The staff had a bad attitude. When I pointed out that the car given to me was different from the one I reserved and requested the reserved car, the staff kept pushing me to pay for an upgrade. When I refused, their attitude became even worse. I contacted the rental company's customer service on-site, asking them to communicate with the staff over the phone, but the staff's attitude deteriorated further. The whole negotiation took about 90 minutes, and in the end, I only got the Hyundai given to me initially, not the reserved Ford or any of the other models listed as possible alternatives. I have booked directly through AVIS's website before and experienced similar issues, but they were resolved satisfactorily after negotiations. This was the worst rental experience out of my six times renting a car in the U.S.

Relevant Reviews on Budget San Francisco International Ap

Sheila Warren

View more >
Reviewed: Thu, Jul 4, 2024
About Budget: 2.0 /10
This was the worst car rental experience I've ever had. The car was in poor condition and the company took advantage of my jet lag and urgency to reach my destination to make me sign additional insurance. According to other reviews, they also charge for cleaning fees, among other things. If you rent from this company, make sure to check that it is Budget—Budget, Budget, Budget! The final charge was 30% more than the rental fee. Even though I filled up the gas tank, they charged me for a partially filled tank. I was furious! When I complained, they asked me to provide a fuel receipt, but I hadn't thought to keep it. The bank transaction record wasn't sufficient for them. This is a scam, no exaggeration. I've rented cars many times in the U.S., and other companies never behaved like this one. Extra insurance, cleaning fees, incomplete fuel charges—they always find a way to charge you extra. I chose Budget because it had the lowest rate, and I regret it deeply. It was a complete rip-off. My advice: Be wary of Budget! When I returned the car, I noticed that few people rented from them, so the bad reputation is well-deserved. Be cautious, everyone!

Thomas Sinclair

View more >
Reviewed: Mon, Jul 1, 2024
About Budget: 10.0 /10
Extremely satisfied
About QEEQ: 10.0 /10

Fay Snow

View more >
Reviewed: Thu, Aug 10, 2017
“San Francisco to Los Angeles.”
About Budget: 4.0 /10
Long lines, waited over an hour, no car choice, the assigned car was not the model we booked.
About QEEQ: 8.0 /10

Beck Maggie

View more >
Reviewed: Sat, Jul 2, 2016
“California Highway 1”
About Budget: 10.0 /10
The staff were very friendly and I am very satisfied.
About QEEQ: 10.0 /10

R.Moshtaha

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Convertible | Ford Mustang Cabrio 4 Seats or similar
Reviewed: Sat, Aug 31, 2019
“It was ok”
About Budget: 6.7 /10
The car was very dirty inside, it was quite disgusting. There was a gap between the front and rear windows
About QEEQ: 8.0 /10

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