充実した旅行を過ごすことができた

The instructions given for where to find the shuttle bus were incorrect, so we had to ask another bus driver where to go. When we arrived at the checkin counter the receptionist was quite rude. Apart from this the ease of booking, the car and the drop off were great.

車両の大きさが4人乗りの 小回りのきくような軽自動車サイズと 思っていたのですが、 セダン系の乗用車が来て 運転が怖かったです。

丁寧に対応して頂きました

Love their service. But was a bit bumped with the flat tyre incident we had on day 1. They swapped car immediately but we have to purchase new insurance for the swapped car. Overall very happy

It would be great if we can pay in advance once we booked the car. Sometimes it is hard when we can only pay up at the counter when our trip companion are not from the same country. Splitting the bill is super hard with this payment arrangement.

staffs was good communication

good

Since it’s a large rental centre, there were many people waiting... the staff that service me had good English.... The car had about 25k on the odometer and it appears that the car hasn’t been cleaned well