The drop off location had an interior sign that couldn't be visible from the street I was lost for half hour and finally had to drop off the car in the other location.
El vehículo que me entregaron en NY olía mucho a cigarrillo. Mi trayecto incluía una parada en una ciudad llamada Syracuse. Me acerqué a la oficina de Budget en el aeropuerto y me hicieron el cambio sin problema.
I had a delay in fly I was not sure if I will be able to pick-up at arranged time. Contacted easyrentcars, and they solved an issue in very coordinated and fast. That was impressive work!
The radio screen didn’t work, kept jumping from station to station was very irritating
About QEEQ:10.0/10
There’s a customer service guy named Ted, who took care of a misunderstanding. I had with Avis regarding a no-show, and although he lost some money, he was able to get a really fair solution very professional exceeded my expectations
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Heidi Guerra
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