PRAGUE AIRPORT CAR RENTAL REVIEWS

Clean car. Great condition. Easy to pick up/drop off. Cheap price compare to other companies. All perfect

Easy process to rent online. My flight was cancelled and they reached out to the company for me to hold my car. Quick to answer emails

staff was friendly and helpful. Car conditions were good.

We would to bring to your notice that the car's A/c was not working for the entire trip. We were a family of 7 with 2 small children who were very uncomfortable during the entire car journey. You will appreciate that the weather condition across Europe was very hot due to the heat wave. Also, the car had only two front windows which could be rolled down. As a result our 1,200 Kms. journey was extremely uncomfortable and our two small children were crying in the back seat as they were feeling suffocated. We were forced to break our journey multiple times as the children were feeling nausea due to the extreme heat and lack of ventilation. In my opinion this was a major health risk to our children

It was very easy to drop the car back and there was very hard ti pick it up...it took more than a hour for waiting in the queue and there was only one guy works, that looks like without patience at all...

Nous avons mis plus d'1h45 pour prendre possession du véhicule au comptoir de location Rent plus. Il faudrait mettre plus de personnel à la réception clients car l'agent de comptoir nous a précisé que les derniers de la file en avaient au moins pour 3 heures d'attente.

RAS Très bien.

The staff at the office was really good and pleasant!!

the don't give same as i book and not even better was smaller we i say i book different car the stuff say the website of easyrentcars.com they always put pic of nice car to make you book from them but we don't have this car this was when we pick up but other guy when we drop it back was nice person also still not get back my Deposit he say whine 24 hours but upto today i still not get it back i have paper from them say i retain car was ok its already 7 days

Yes the car provided by budget is good

Excellent service

Good and simple process, I use them pretty a lot

Good support from the staff even although at the end I did not get what I aksed.

little staff. staff must personally go to the car from the office (from 1 to 4 floors) to issue a car. when we arrived at 9.45 in the morning the office door was closed.drop off a car on the 7th floor, there were no parking lots and staff, I had to go to the office on the 1st floor to the office.

мы брали машину в аэропорту. пункт выдачи был закрыт и не было никакого сообщения .на сколько времени и откроется ли вообще. ждать пришлось пол часа. потом все было быстро и просто. заплатили проверили получили ключи и поехали.

I got a free upgrade to 9 seater instead of 7 seater. It was a nice experience to drive such a minibus.

I will definitely use this service again.

Even though we said we purchased insurance through the rental company, they still insisted on charging our card. When we asked what amount was being charged, they wouldn't answer and just told us to press enter. We kept saying we didn't need it because we had completed everything through the rental site, but they insisted the transaction was already completed. Although they eventually tore up the signature slip, we're not sure if the charge was actually reversed.

Picked up the car at 9:00 AM and returned it at 9:00 AM with no wait. The counter staff recommended their full insurance as part of their duty, but did not insist when I declined. A hold of 18000 Kc was placed on my credit card as a damage deposit. If there are no issues with the car upon return during RIGHT CARS office hours, they cancel the hold immediately and close the case cleanly.

Great Service. Very impressed as the last experience with a competitor was terrible. No extra payments were sneakily requested at the counter. And the staff was nice and polite.

It was easy to rent on the website. The price was great and the what I paid online was exactly the hole amount I had to pay. No bad surprises afterward... I recommend to always take the best insurance to make sure you are all covered. Impressed and will book with them again.

The counter staff were very helpful and offered me complimentary water too, which was nice

Front passenger side window went down by not back up. All other windows were fine so likely a broken window motor. The car only had 15k kms on it though. Called the Budget support line but got no real help. When returning the car, mentioned it to the guy at the desk was not at all interested and he literally said "what do you expect me do to about it".

I had insurance still they insisted on buying insurance at the desk, which was expensive. They said the insurance which I have got from easyrentcars.com is not easy to claim in case of any issue.

Terms and conditions of insurance should be more clear.

Great service

Great value for money