MUSCAT INTERNATIONAL AIRPORT CAR RENTAL REVIEWS

Already complained, no need to repeat.

Good

Good

Due to my own oversight, I didn't check properly when renting the car. The car was actually given to me with half a tank of fuel, which I realized only after starting the engine. By then, the staff had already left. I believe the person handing over the car should have informed me about this. With limited time on a trip, I didn't want the hassle of going back and forth. Fortunately, fuel prices in the Middle East are very low, around three currency units per liter.

This was one of the best experiences ever while renting a car (even without any upgrades). We have very much appreciated the quality of service, smoothness of the pick-up/drop-off, the hospitability and friendliness of the people

Platform is working well.

The car was great!

Very positive. No negative comments.

受け渡しがスムーズで　不必要な説明はなく　それでいて　駐車場の出方など　ちゃんと説明してくれたので　トラブルなく　ドライブできました。

Base on my experience with the rent car I almost never got what I actually rented, some claim will give upgrade but i don't think so.. But this time it was real upgrade as i rented Rav 4 and they give me Pajero 2019

None

None

Cars need to be cleaned properly and FULLY fueled.

Picked up with a full tank policy, but they gave me half a tank of fuel. I returned the car with a full tank and they didn't refund the fuel cost. Complained to the rental company but no resolution...

I had to pay for a car wash when returning the car without prior notice, and I was given a cheaper Nissan model.

- The rental pick up location was not clearly specified and I had to ask almost all rental agency there about Interrent! the agency incharge of this had a comple different name (Europe Cars)! There was no clear indication that Europe cars are the same as Interrent. - The car was so terrible and although it was automatic, it felt like I am driving a manual car. - I am still waiting for my refund which I don't know when will I receive it. when I picked the car they told me I will get it back once I drop the car and this didn't happen yet

whilst the counter staff were very good, car handover was very poor - the chap filled out the form identifying all of the existing damage to the car - switched the engine on then said "there you are" and walked off

Europcar at this location (Muscat, Oman) were very efficient and friendly. I was upgraded to a larger vehicle at no cost to me. Very satisfied.

Second time I have used QEEQ.COM. One rental in Canada and the other in Oman. Good service and excellent follow up when I had an issue in Canada. Will always consider usingg QEEQ.

Great value and the counter staff were fantastic help.

Smooth.

I was obliged to take full insurance because it didnt take debit card for caution...

The service wasn't as expected. Nonetheless, we booked a very good 4WD car, once arrived, it's wasn't available. The Europcar supervisor pushed us to pick a 4WD car from a lower class (and cheaper) once, in reality, one of his employees told us that there were cars to upgrade instead to downgrade our (expensive) booking. His behavior was very sneaky and if you're not strong in holding your position (I paid for an excellent 4WD), you might end with a car with lower performances. I believe that they should think more about how to treat better their customers and give real value for the money we spend.

Overcharged, refund my money quickly. Terrible.

We were given a good vehicle that was clean and with good appearance. The only comment that I had was the that the gentleman that issued me the vehicle effectively increased the fuel level about a quarter tank than what was actually in the tank. I only found this out when I left the airport. I know it was my fault for not checking before driving away but what happened from the staff member was unacceptable.

Un affichage du nom du loueur est indispensable, j'ai fais 3 guichet différent avant de trouvé le bon .... qui était Europcar