KAYSERI AIRPORT CAR RENTAL REVIEWS

No doubt this is a budget rental car company. I booked a Passat but was given a Skoda Octavia, and they insisted that this was the only car they had. I've rented cars overseas many times, and this was the first time something like this happened. The rental location is hard to find; other companies are in the domestic arrivals area of Kayseri Airport, but this one is in the international terminal. I'm not sure how many people actually fly internationally to come here. Also, the car wasn't provided with a full tank, and I had to return it with the same amount of fuel as when I picked it up, which is quite inconvenient. I would not recommend renting from this company, at least not at Kayseri Airport.

Super guys, especially Mustafa Bey.

Super service without any problems

When picking up the car, I found that the car I reserved was not available. Initially, they wanted to give me a lower-tier vehicle without offering a refund, but eventually, we agreed on a Volkswagen minivan. The staff's English was very poor, making communication difficult. The day after picking up the car, an unauthorized charge of several hundred dollars was made to my credit card, which I have disputed through my credit card company. I've used AVIS frequently in the past, but I strongly advise against renting from this company in Kaysersberg.

They gave very good service. Thank you for everything

The pickup and drop-off process were very convenient. The car was new and very clean. However, fuel in Turkey is quite expensive.

Service was average, and the process was not very familiar.

L’experience globale c’est bien passé mais nous avons eu un mal fou à trouver où récuperer le vehicule puisque ce n’est pas à l’aéroport. Une fois sur place l’anglais de la personne n’était pas très bon. Obligé de poser plusieurs fois les mêmes questions pour avoir les réponses. Enfin on récupère le véhicule... à sec. Obligé dès le départ de faire le plein. Ce n’est pas grand chose mais quand on n’est pas dans son pays d’origine ça refroidit un peu. Nous avons aussi posé des questions sur la façon de conduire en Turquie (limitations ect) on n’a jamais eu la réponse. Mais content que le reste ce soit bien passé.

telphone counter in terminal

state the catability of ENG speaking of rent a car company

The two guys at the car rental company were nice.

pls advise them to talk nicely to people when we ask for something. i did only asked them why my car was diesel instead of petrol? simple question but they shouted at me. as agreed to send back the car to counter but no one there, waited for more than 30mins. ended up leaved the car in the terminal parking area.

so far good

They said there would be someone holding a sign to pick us up upon arrival, but after everyone in our group was picked up by various other people, nobody was there for us. We called and it took ages for someone to come, which seriously disrupted our schedule.

J'ai réservé une i20 . Malgré l'existence de 3 véhicules i20 neuve au parking on m'a remis une vieille fiat linea moteur très bruyant. Réservoir vide . Le représentant de windycar m'a dit que c'est la politique de la boîte. Pratiquement on ne peut pas rendre le véhicule absolument vide , j'ai laissé 1/4 du réservoir de carburant, ca c'est de l'arnaque et du vol de mon point de vue. C'est pas digne de Windycar si c'est vraiment leur politique générale de voler les clients.

Excellent

The rental process was quite smooth

Not very good.

Fueron muy correctos. En el mostrador intentaron ofrecerme nuevos seguros a los ya contratados, pero eran los mismos, les mostré la copia de todo y ya no hubo problemas. Nos trajeron y llevaron al aeropuerto rápido. Muchas gracias

Deberían enviar a las empresas de alquiler los seguros que ya están contratados y no tener que mirar con lupa lo que está contratado y lo que te ofrecen para obtener más ingresos.

perfect deal

nice app very easy

The rental process is straightforward, both for picking up and dropping off the car. The staff is friendly. However, they didn't have the Nissan SUV I reserved and gave me a 5-seater Kia instead.

Experience was good, but there were some small inconveniences. Taking the car lasted about an hour and a half, initially I did waiting for the car to be washed, and then I waited for the staff to find out how the GPS works. The GPS received was in Turkish and we were unable to use it, but we finally got our money back. Employees do not know English, which made communication quite difficult.

the old vehicle given to us is not roadworthy and it is a risk to our safety. The vehicle rattled on the expressway and the tires are completely worn out. The tyres were skidding in the rain and was difficult to control the vehicle . The interior of the car is stinking and it has done over 180,000 km and is over 11 years old.

1) I was advised to drop off at one place, and waited too long, over 40min to have someone to come and pick up the car. 2) I didn't receive yet my deposit back, I am still waiting even after 15 business days of my trip!!!