TURKEY CAR RENTAL REVIEWS

차를 인수 받을때 풀커버 보험을 들었으나 계약서에는 표기되지 않았고 결제 금액 등이 표기 되지 않았다.

In the office guy asked me for credit card. I had only debit card so they charged me 150€ for "extra insurance" which is obligatory for debit card. This is rip off and bullshit. Tricky company, absolutely don't recommend.

The only thing there were no gps in the car

Very convenient for pickup and drop-off, few car rental companies offer 24-hour service, AVIS is one of them.

Do not use this car rental company, very bad experience. They charged extra money offline to change the car, the car was mediocre. After returning the car, they deducted fees arbitrarily without providing a detailed breakdown beforehand. Invoices were delayed, messages were replied very slowly, and calls were not answered.

Overall, pretty good and convenient.

Satisfied

Pretty good.

This was my fourth time using Zuzuche’s service, but it was extremely unsatisfactory this time. We were four people with 24-inch luggage. I chose a car that was supposed to fit 4 people and 3 pieces of luggage, but somehow the booking ended up being for 2 people and 3 pieces of luggage. We had to request a car change on the spot and pay an extra 150 euros in cash without receiving a receipt, and they gave us a manual transmission vehicle temporarily. Luckily, we were traveling with seven people in two cars, so we managed to cope for 10 days. We were constantly negotiating with the company to switch vehicles. Customer service agent 9832 claimed they couldn’t reach the rental company and suggested the problem might have been caused by us—for example, the car couldn’t be locked. It later turned out the issue was with the key itself. From now on, I’ll book directly through the rental platform. I initially used Zuzuche to avoid communication hassles, but in the end, all issues had to be resolved by us. Even replacing the key had to be arranged by the hotel front desk calling Enterprise on our behalf. At least for Turkey, I would recommend caution. In the future, I will deal directly with car rental companies.

It did not exceed my expectations as I booked an estate vehicle but the car I received was a cross over SUV which has a small/medium boot but I needed a large boot. I was told they accepted American Express for the deposit which they didn’t accept on arrival and I paid an additional £165 on top of the rental agreement to cover the fact that they told me they do not accept Amex upon arrival

Very satisfied, completed the car rental and return using translation software.

Europcar is very helpful. I changed my drop off location from the initial goreme location to the airport. Also, even at the airport, I dropped the car at the parking lot just outside departure gates and kept the key at the Car pick up area of Europcar in the departure. They were accomodative, friendly and went extra mile in fulfilling a smooth drop off. Very nice guys

Everything went smoothly

Easy to use

More options to choose and more cheep

Nor at all it's all good

It was a slower the others put still high quality service

Not att all it was all good

got a lower grade car I would say! Could have paid less for the same car

Love it

Mr: Hussin in counter he is very nice man

bassem he is very good one

Good

There are many negative comments about carwiz on Google. Mostly it is claimed that they do not refund the deposit. I am currently experiencing a similar situation. They said they will refund the deposit after 15 days, but they do not take into account the messages I sent about this and do not respond.

very nice