The car was in superb condition. There was confusion at pick up whereby the infant car seat provided was for a toddler rather than a baby, and at midnight there was no one there to help install the correct seat so we had no isofix or anything for the length of the stay. Also inconvenience at midnight with a tired baby and child to try and work out what to do. However that was the only issue.
La voiture était mieux que prévue.
Par contre, j'ai été débité deux fois pour la location. 1 première fois par easy rent cars et une seconde fois lors du retrait !! La personne au guichet m'a assuré que c'était un dépôt et non débit.
About QEEQ:10.0/10
Je n'ai pas rencontre de problème avec la plate-forme.
“One Week Trip in Sweden and Denmark: Stockholm, Helsingborg, Malmo, Copenhagen”
About Hertz:10.0/10
The Hertz staff in Stockholm were very considerate and provided thorough explanations. They clarified all issues with the car. Returning the vehicle was also very convenient and didn't take any extra time.
After flying for 20 hours, I still had to wait 2 hours at the Avis store in Arlanda Airport before getting the car. The waiting time was too long. However, the customer service upgraded the car, which was nice.
Очень плохо.
Прокатная компания занимается обманом.
Машина была с пробегом в 50 тысяч, но в приемлемом состоянии.
На следующий день после сдачи автомобиля предъявили царапину на колёсном диске размером в 1 см! При желании таких мелочей по машине можно было найти ещё сотни - т.к. машина не новая.
За неё компания взяла 250 долларов, что в 2.5 раза превышаем стоимость аренды автомобиля.
Судя по отзывам на гугле - такая схема практикуется шведским подразделением компании постоянно.
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