Picking up the car was very convenient. After exiting the airport and crossing the street, you reach the parking building. The website shows their service hours. Our flight arrived at around 6 AM, so we waited in the hall for a bit. We were their first customers when the counter opened.
Strongly pushed their insurance; staff attitude was negative when I didn't buy it. Rented a large SUV but got a wagon instead, almost couldn't fit our luggage. Was charged after returning the car even though it was full of fuel and undamaged.
I rented a Mercedes C-Class and got a Mercedes CLA. What's the deal? Are you trying to trick me? Deceive me? Or are you just unaware that the CLA is an A-Class car? Your QEEQ app doesn't even list the CLA model, so how can users leave accurate reviews?
The staff at this company are pretty good. However, one person who answered the phone was a bit rude and hung up before we finished our conversation, causing us to make several calls and waste almost 30 yuan in phone charges. There is an older staff member at the store who is especially nice, enthusiastic, diligent, and responsible!
I had no scratches or collisions, but the rental company emailed saying there were two damages on the front bumper and charged me over 200 euros for no reason.
The service was excellent, contrary to some online reviews. The process was simple, and there were instructions with pictures for the return route. A chubby man assisted with both pickup and return with great patience. Highly commend him.
We did not get a Sharan, instead we got a supposedly similar class car with a much smaller trunk space. It was clearly not as big as the Sharan, but they said it was the only option. To get a larger car, we would need to pay extra.
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Wilbur Saxton
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View more >It's alright.
I had no scratches or collisions, but the rental company emailed saying there were two damages on the front bumper and charged me over 200 euros for no reason.
Madge Walter
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Pamela Crofts
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View more >V.Lelkes
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View more >Dislike: Extending the rental was not posibble with good conditions. I must book a new rental.
Upton Newton
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View more >Bernice Virginia
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View more >R.Smay
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View more >Dislike: no porblems
April Daniel
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