moving on up

Even though we said we purchased insurance through the rental company, they still insisted on charging our card. When we asked what amount was being charged, they wouldn't answer and just told us to press enter. We kept saying we didn't need it because we had completed everything through the rental site, but they insisted the transaction was already completed. Although they eventually tore up the signature slip, we're not sure if the charge was actually reversed.

The service was acceptable! Didn't encounter any problems! However, when we asked about fines, they said it couldn't be resolved immediately and we would have to wait for deductions later. Not sure if there will be any late fees!

The inspection staff had a terrible attitude and were extremely impatient with Chinese customers.

Easy to pick up the car, clean vehicle, and attentive service.

I purchased full insurance, and both picking up and returning the car were smooth. The overall value for money was quite good.