MONTPELLIER CAR RENTAL REVIEWS

Not many people in line, waited about fifteen minutes.

The staff was very friendly and patient.

They overcharged us - instead of booking our car for 2 days they invoiced us for 3 days. And charged us EUR 120 extra for insurance and fuel!

Had to wait a little while as it was busy, but the staff were very friendly. Ended up being upgraded from a twingo to a Mercedes E Class! Great service all round, even if we had ended up with a twingo!

Enterprise staff were excellent, I was offered a choice between 2 cars, the one I chose was brand new with 7km on the clock. No fuss, no mention of any extras trying to be sold to me. On drop off a quick thorough check by staff of the car and then free to go.

I was wary at first because it seemed too easy and reasonably priced to book with EasyRentCars but very happy with the service I received. I didn’t use the price drop as I already booked for such a great price I didn’t think I’d get it cheaper anyway.

Counter staff were friendly, helpful and reasonable, providing local information, speedy in collection, and understanding that people run late and get married!

Like: Paperwork ready, staff friendly, collection simple, checking and recording previous damage straightforward.
Dislike: Interior and exterior of car not cleaned sine last user. Should have provided guide for how best to return to drop off point

Like: Easy to book car on Internet; easy to pick up car at Montpellier Airport; clear instructions and helpful staff; minor damage to car on pick up which was clearly defined on a chart; easy and quick to drop off car at Montpellier Airport.

Not enough staff. The waiting time was quite long.

Great location, right inside the train station, very close to the car pickup area.

Very good, thorough and detailed. Our language skills are not great, so we didn't understand everything.

Do not rent from this company, it's extremely risky! My experience was that despite booking the car a month in advance and paying a deposit, they claimed there was an error with the ZuZuCar order and did not reserve the car for us, wasting an entire day. Up to now, there has been no apology.