Pickup at the airport was very enthusiastic; the car broke down in Bali, and the rental company sent someone to fix it; allowed us to change the drop-off location and picked up the car from the new location.
When I arrived at the airport, I really didn't know where the AVIS counter was, so I asked around. Eventually, someone told me it was at the tourist information center. After going there, someone helped me contact the AVIS staff. After a while, a person in an AVIS uniform came over holding a sign with my name on it. It turns out the staff were waiting for us at the arrival area, but we didn't notice and were searching around cluelessly.
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Hayden Johnson
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