OMAN CAR RENTAL REVIEWS

Got an unexpected upgrade to Chevrolet Groove, which was quite nice!

Good

Good

The fuel cap would not open and we had to change the car after day one as we could not add fuel. A Damn nuisance and a waste of a half day…

All very good

The overall service was average. The staff had a cold attitude during the car rental process and it took a long time. They didn't clearly explain the specific requirements and just asked me to sign an electronic document that I couldn't understand. I booked a Hyundai Tucson SUV, but they gave me a Toyota Corolla sedan instead. They didn't explain or respond to my concerns, and I had to take the car as is. When we went to the Green Mountain in Nizwa, the sedan was not allowed in the mountainous area, so we had to rent a local SUV for a day at the cost of 800 RMB, which caused additional expenses.

This was one of the best experiences ever while renting a car (even without any upgrades). We have very much appreciated the quality of service, smoothness of the pick-up/drop-off, the hospitability and friendliness of the people

Platform is working well.

The car was great!

Very positive. No negative comments.

I was upgraded to Rav4 which was very good alternative

受け渡しがスムーズで　不必要な説明はなく　それでいて　駐車場の出方など　ちゃんと説明してくれたので　トラブルなく　ドライブできました。

Base on my experience with the rent car I almost never got what I actually rented, some claim will give upgrade but i don't think so.. But this time it was real upgrade as i rented Rav 4 and they give me Pajero 2019

Very satisfied, easy to rent and return.

Picked up with a full tank policy, but they gave me half a tank of fuel. I returned the car with a full tank and they didn't refund the fuel cost. Complained to the rental company but no resolution...

I had to pay for a car wash when returning the car without prior notice, and I was given a cheaper Nissan model.

Europcar at this location (Muscat, Oman) were very efficient and friendly. I was upgraded to a larger vehicle at no cost to me. Very satisfied.

Second time I have used QEEQ.COM. One rental in Canada and the other in Oman. Good service and excellent follow up when I had an issue in Canada. Will always consider usingg QEEQ.

Convenient and efficient, no unnecessary talk.

The service wasn't as expected. Nonetheless, we booked a very good 4WD car, once arrived, it's wasn't available. The Europcar supervisor pushed us to pick a 4WD car from a lower class (and cheaper) once, in reality, one of his employees told us that there were cars to upgrade instead to downgrade our (expensive) booking. His behavior was very sneaky and if you're not strong in holding your position (I paid for an excellent 4WD), you might end with a car with lower performances. I believe that they should think more about how to treat better their customers and give real value for the money we spend.

Overcharged, refund my money quickly. Terrible.

We were given a good vehicle that was clean and with good appearance. The only comment that I had was the that the gentleman that issued me the vehicle effectively increased the fuel level about a quarter tank than what was actually in the tank. I only found this out when I left the airport. I know it was my fault for not checking before driving away but what happened from the staff member was unacceptable.

They were amazing. Most cooperative & helpful folks.

Un affichage du nom du loueur est indispensable, j'ai fais 3 guichet différent avant de trouvé le bon .... qui était Europcar

It’s ok

I like them