Wonderful experience, been picked up from the Arrivals terminal, very short drive to the car rental compound, a thorough check of the car by the staff. The car was almost new (less than 10,000 km), smooth drive, integrated GPS, nice audio system, excellent aircon!
No fuss return process followed by dropping to the airport, would highly recommend!
When i wanted to make an insurance for car customer service offered me an insurance which costs 125€ . I didnt make insurance but they blocked 960€ from my credit card.AFAIK this cars already insuranced or casco.So they are threating us or paying the what they want for insurance, or take unfair winned money.
Cu toate ca eu am cerut o masina mica nu miam dat seama ca a fost putin prea mica uneori dar neam descurcat. Masina a fost foarte curata si clima perfecta. La preluare a durat putin mai mult timp dar au fost multi oameni, la predare a fost foarte rapid. Va multumesc.
“If there is no availability don't allow the user to take the car”
About Budget:8.0/10
They where no so often to have this kind of reservations, and the girl that assist us where a little bit lost.
About QEEQ:8.0/10
I reserved 2 vehicles before this, larger ones, and where rejected because there wasn't availability. Ok, It's something understandable, but what it is not, is that they take 3 days to tell me that, and the amount of money that I had blocked on my credit card for this two cars take a long time to be unlocked.
Pagamos por un Dacia Duster, porque queriamos un Sub grande, pero nos dieron un Renaul Capture, por el mismo precio, que es mucho mas pequeño.
No marcaron ningun toque en el coche y al salir vimos que tenia varios golpes, menos mal que hicimos fotos, porque al entregarlo nos pidieron fotos.
There was an issue with the car during the trip. As we didn't have a phone to contact Klass Wagen, the police stopped and helped us out as the car wouldn't start. They used their police car to charge our battery on the side of the motorway, it took an hour but then all was good. Afterwards everything was fine for the rest of the trip.
It was a shame the way the car was. Absolutely full of rubbish, hairs, food, and bad smell. Disgusting. It was dirty outside and inside. In addition, the screen didn't work.
Hertz rentals car parking the most far parking from the airport building.
I ordered Skoda Octavia, but they give me Skoda Rapid and tried to prove that the cars are in the same category. I took the Rapid, because, finally, there are was no additional cars on the parking. The parking is very small.
AVIS in Bucharest is well organized. Follow the signs for Rentals, you need to go down two levels, and there is the counter. Staff is helpful. Park is a bit out of the airport but there is a shuttle service called once you have your paperwork.
“Very threatening and aggressive upselling by Klass Wagen staff.”
About KLASS WAGEN:5.0/10
Absolutely disgusting service.
Unbelievably aggressive attempt to sell full insurance product, through veiled threats on risk of losing deposit.
This has been my worst car hire experience in my life.
Cuando llegas a recogerlo, te hacen contratar otro seguro más completo, porque dicen que lo que has contratado con QEED. COM, es el mediador, pero que ellos Klasswagen tienen también su "política"!y tienes que o pagar o dejar una super fianza, siendo que ya tienes un seguro a T.Riesgo. Además de que se ponen muy agresivos a la hora de "venderte su pack"
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