Very good service but delay to refund duplicated payment

Had a conversation with the staff about renting the car without any additional insurance according to the order on Zuzuche. However, during the signing, I had to go through more terms and sign. My English isn't great, so I didn't read everything carefully and signed it all. When returning the car, an extra $311.10 was charged to my credit card, which is much more than the ¥1500 on the Zuzuche order. It's frustrating.

The car l pre booked was not available as my flight was late, l booked a SUV and was given a car Upgrade was offered at 45 dollars a day but l declined to pay anything additional pre book your own excess insurance Try and pre pay you tolls as Avantage will charge you 10 dollars a day when each toll is under a dollar

No issues or hassles with this rental car experience. The car performed as advertised. The Advantage staff were courteous and competent, both at pick-up and drop-off. I recommend Advantage to travelers arriving to Miami.

Booking process was quick and easy. Keep looking for the best rates. I am a value customer and will go where my buck gets its best value.

The first car they assigned me had a big hole in one of the body panels. The toll program was $10 a day which turned out to be a huge rip off.

Dirty car and the wait was just a longer than regular. there wasn't much interest in giving you the car, basically just get what I think you should get (but aren't them all like that)?

I like the website, very straightforward and explains everything about the car I want to rent. The price tracker didn't work, but I got a pretty good deal. all good!