UNITED STATES CAR RENTAL REVIEWS

Car was excellent, although for a full size I thought it was a little small as a Genesis G70. Staff were helpful, but didn't explain the fuel extra charge particularly well, they suggested I would only be charged for the gas used, when returned, but in reality was charged for a full tank. They also were trying to sell a prepaid toll package tata was expensive, but didn't provide sufficient informaiton to make an informed choice

Very good, price protector didn't achieve any reduction in price. Everything worked smoothly

I don’t get the pass plate and the insurance pushed on you when you have already purchased. I was told mine didn’t cover me. But I purchased through you.

All good.

Great excellent service highly recommend

Best price and service

今回は車の状態が残念でした。

QEEQさんは次回も是非お願いしたいくらいにニコラス君に感謝しております。

No-it had different shifting mechanisms that I had a hard time figuring out-it was a Hyundai substitution.

You alll did great

They charged me at the desk for additional insurance and other stuff. It surprised me, I thought everything has been done already

Dollar charged me for additional insurance and other stuff at the desk I was not prepared for. Qeed website didn’t mentioned anything about it. Otherwise the booking process quite straightforward.

The staff did not help with any of my questions and immediately want to sell me more insurance and other products. But when I asked a question about the additions the answer was: I can't comment on that, you choose. Yes or no. Sign one of the papers you choose to take. Very unfriendly staff in general and I always has a feeling of getting ripped off.

Amazing costumer experience. My flight was postponed 2 times in my departure day. When I made contact through there customer service chat they took charge in calling the rental company to explain my delay and push back my pich up times.

Car exceeded expectations (VW Atlas vs Nissan Pathfinder expetected). Counter was extremely slow to pick up, however.

Staff was very unhelpful at the start and unhappy to provide any support. Later on the manager intervened and she was brilliant.

I have been wrongfully charged with fuel charges. Not honest, very disappointed. I am still waiting to be reimbursed.

En el mostrador siempre te exigen cosas que no necesitas

Necesito comunicar con atencion al cliente en español, hasta ahora no pude

El personal del mostrador fue exigente para venderme algo que no necesitaba y ademas me volvió a cobrar los impuestos, y termine pagando 70% más de la tarifa cobrada por QEEQ

No he tenido como reclamar ya que me cobraron por esta reserva 2 veces los impuestos, tanto en la web como en el mostrador, estoy un poco decepcionado de no poder encontrar un telefono en español que me ayude

Waited 20 minutes at counter, staff very helpful.

Very good booking platform, price protecter works well.

The vehicle wasn’t washed.

GOOD

GOOD

カウンタースタッフは最悪もう2度とナショナルは利用しない

Overall this was a very good experience. Booking was easy and the pick-up location easily found The car was very clean and in very good condition. This was the second recent booking for a rental at this location. It was an Avis rental and I have rented many times from this office - always a good experience.

Not sure if the Price Protector thingy worked for me. I'll be renting another car from this location soon through QeeQ.Com.

There was only 2 people in front of me but the service staff seemed to be very slow I was waiting a long time. When I had my turn I was 5mins or less which is more normal.

Excellent

1. They didn't have the car I booked and gave me a lower category car 2. The person at the counter charged me $280 USD for insurance after being specifically told twice that I don't need it or want it. He said it's for a deposit and charged me. 3. The person at the pickup counter kept asking for all kinds of random documents which I've never had to give in my 10+ years of renting cars all over the world.

The booking seems to go through as a corporate rate booking and the person at the pickup counter wanted proof of my employment!

I waited a long time in line to pick up the car. The car smelled like marijuana and the price was much higher than agreed. I didn't like it.