I will not rent here again because they don’t wait for your flight to come in. They just close.

The car did not meet my expectations. The tires were out of balance, it needed a steering alignment, the windshield wipers needed to be replaced, the outside of the windshield had something on it that made it difficult for rain to clear off, and the inside of the windshield had something on it that I had to clean off in order to see clearly. Other than those issues the car did well and was a decent car.

The Easyrentcars website was easy to navigate and use. I would use again.

I am not from Florida and didn’t know I had to turn the SunPass off. I told the staff when I picked up the vehicle that I would be paying the tolls (total about $10 for the week). Because I didn’t turn off the pass, I was told I would either have to pay $10 per day I had the car (it ended up being $112 Canadian dollars) or pay an exuberant amount more because I’d pay a penalty of $25 per till. I should have just been charged at most for the 2 days I used the pass (to and from airport) at the very most given that I didn’t want the pass to begin with. Your staff needs to do a better job of explaining how the SunPass works. Their lack of communication cost me over $100

Service as good or better than big name renters

Like: The service was excellent and friendly!
Dislike: Nothing!

Like: the car it was new
Dislike: none