When renting the car, they strongly recommended purchasing full insurance from them, but I insisted I already bought it through the rental platform, and they immediately proceeded to provide the car. I was lucky to get a Toyota hybrid vehicle this time, which saved me a lot on fuel costs. Returning the car was surprisingly easy; it only required entering the parking lot and using an automated camera to scan the car, and the return process was complete without any staff physically inspecting the car at pickup or return. About a week later, the full deposit was refunded—very trustworthy.
One thing that we have noticed after 10 kilometers drive from the pick up location, that the gas tank was not full, only 75%.
When we have returned the car with a full tank we have reported that and got some cash refund.
Nous avons mis plus d'1h45 pour prendre possession du véhicule au comptoir de location Rent plus. Il faudrait mettre plus de personnel à la réception clients car l'agent de comptoir nous a précisé que les derniers de la file en avaient au moins pour 3 heures d'attente.
“Planning further business with Easyrental in December”
About RENT PLUS:9.7/10
Very helpful staff when drop off,nice and kind
About QEEQ:10.0/10
Payment discrepancy due to company computer system
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