Quick processing, detailed explanations, good attitude, quite patient, but there was an error in the contract which they corrected immediately upon discovery
Do not rent from this company! The worst rental company ever. The deposit is around 15,000 RMB and the refund takes forever. It's been half a month and I've called them to ask why I haven't received my refund. They shirk responsibility saying it was refunded long ago and that I should ask the bank, which has nothing to do with it. We called for their roadside assistance and they said: 'You don't have our insurance, we can't help you.' They provided no useful advice, just kept repeating: 'I cannot help you.' Overall, a useless and terrible experience. We ended up solving the problem ourselves.
J'ai eu une meilleure voiture que réservé. J'ai eu immédiatement la voiture, pas d'attente, pas de tentative de nous vendre quelque chose, c'était nickel. Merci
About QEEQ:8.0/10
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