Prague-Vienna-Budapest-Bratislava-Salzburg (including two day trips to Königsee and Hallstatt)-CK To

Store visibility needs improvement

Usually I have a very smooth process with Rent Plus company, even during the pandemic, but this time I found out a charge no one told me about from my deposit cc and still can't find any reasonable explanation for this from their customer support, for more than 2 weeks. Supper disappointed.

Smooth and very handy

I had insurance still they insisted on buying insurance at the desk, which was expensive. They said the insurance which I have got from easyrentcars.com is not easy to claim in case of any issue.

Terms and conditions of insurance should be more clear.

Great Service. Very impressed as the last experience with a competitor was terrible. No extra payments were sneakily requested at the counter. And the staff was nice and polite.

It was easy to rent on the website. The price was great and the what I paid online was exactly the hole amount I had to pay. No bad surprises afterward... I recommend to always take the best insurance to make sure you are all covered. Impressed and will book with them again.

Great car, very nice counter service guy, just don't get why they never replied to my emails to add additional drivers...