Following the address provided on the mobile app of Zuzuche, I dragged my luggage all the way only to find out it was incorrect. Later, the correct address was shown on the printed order. The staff at the store explained that the first address was their old location. Why not standardize this information? The scheduled return time was originally 19:30, but I received a call urging me to return the car earlier. I figured it wouldn’t disrupt my plans, so I agreed to 19:00. When I arrived at the store on time to return the car, the receptionist was indifferent and cold, possibly annoyed because we affected his closing time. But we had originally booked 19:30, so what reason is there to give us attitude? This experience wasn’t very pleasant overall.
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r.mcdonald
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