Car was scratched up all around, interior lights did not work, some doors handles hardly worked... altogether the vehicle was in a poor condition. But it did drive..
Deux véhicules récupérés dans cette agence Europcar de Milos (Grèce) ainsi que les deux contrats de location.
- premier véhicule récupéré le 19/07 : une Hyundai i30 (pas de pare soleil, pneu avant gauche sous gonflé, pas d’autoradio, volant abîmé et coupant, plus de 125 000km au compteur, ports USB hors service, intérieur très poussiéreux.)
- suite à mon mécontentement, un second véhicule m’a été fourni le soir même : une Ford focus avec près de 100 000km (état extérieur déplorable, phare arrière droit cassé, levier de vitesse dur et cassé, intérieur sale avec déchets, allume cigare hors service, autoradio et CD hors service, pire... feu avant gauche HS en pleine nuit sur une île).
Je ne vous cache pas mon très fort mécontentement suite à cette location Europcar, moi qui pensait que prendre une marque référante à l’étranger serait gage de qualité (mal m’en a pris...). Je suis surtout en colère d’avoir du conduire par nuit noire avec un phare avant HS avec comme passagère ma femme enceinte de 4 mois...
Je demande expressément le remboursement des 143,12€ réglés par avance (Somme en total déconnection avec le niveau de la qualité de service).
The car was ok. It was given to me with 1/10 of gas. Not knowing how much I would need I filled it up. Barely used 2/10 in 4days. It would have been good first to give the car with a full tank, second always give the customer an idea on consumption. Felt ripped off at the end
The car was old rusty and the air conditioning was not consistent in working. Remote not working. This is not a car that I would have rented for the money I paid.
Was told drop off could happen at 7am on a Sunday morning as I had a ferry to catch at 8:10. Had to leave keys with a nearby shop attendant and leave car on the street. Later found out that they normally don't open until 930. Caused undue stress
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