KEDDY BY EUROPCAR CAR RENTAL REVIEWS

Nice service from them but it was very expensive

Great service! But I am not able to use my points as Diamond member, can we have this option?

The counter staff was very helpful and explained everything thoroughly. The young man made sure we were satisfied with the car before completing our transaction. He was pleasant and patient.

There was a Canadian guy in front of me who really tested the patience of the staff but they handled him well. His idiotic questions were the cause of my delay picking up the car.

Vehiculo nuevo como y excelente estado. El vehículo no lo recibí lleno de combustible

A experiência foi positiva, tanto com relação ao site qeeq, quanto à locadora keddy. Preço muito bom e serviço fácil e rápido - muito satisfeito!

Primeira experiência muito satisfatória, pela facilidade, preços e serviços - vou recomendar!

Agent was apologetic for no gas car available we reserved.

Counter staff processed my pickup at the counter as he should… but gave no directions as to how to find the car lot. Also, no one at hand to show how to use various controls- the seat adjustment had 2-3 different buttons to electronically adjust the seat height etc but I couldn’t find how to move the seat back. Only at car return was I shown- 1 of the buttons had 2 different functions.

I continually get adverts suggest that I download the app- I already have the app. I get adverts suggesting I become a diamond member. I am a diamond member. I get adverts that I have coupons/ points- but they aren’t eligible for diamond member usage. Please tailor the app to the actual user and not to the general public. You waste my time with superfluous crapq

The car, a Hyundai Tuscon SUV, was okay but not very economical and given the high price, not very satisfying. The staff at Europcar were helpful and responsive, but the uplift procedure was unnecessarily long and complicated.

At first, we got a Nissan Qashqai with a problem in the back seatbelt, which prevented it from buckling up safely. The staff gave us another Nissan Qashqai, but there was a problem with the driver seat that couldn't be adjusted. The 3rd Nissan Qashqai was good; everything worked properly. The thing is that every time we needed to remove our luggage, it was hard. The staff was friendly, but it cost us a 1-hour delay because of all the changes.

El coche mejor que lo que pensaba; personal amable. Lo único que no mencionan es que necesitan una tarjeta de algún banco establecido, no aceptan de fintechs. La devolución del apartado fue rápida.

Todo bien; no hubo mayor descuento, pero tampoco sorpresas desagradables.

Tava tudo bem

Great price and value for money

Mas agilidad del personal en la devoluvion.

Funciona bien la pagina

The car fell short of expectations with body damage

Yes

I think the car condition could have been a little better, especially the sun bathing car. The windshield wiper was in a really bad condition. But overall it was all okay. It would have been better if the counters were open for a long period of time.

Estimados, buenos días. La verdad no estoy conforme con la experiencia con el arriendo. Al momento de la recepción del auto revisamos que todo estaba funcionando OK y listo para partir el viaje pero en la mitad de mi estadía quedamos en panne en un parque nacional sin conexión ni ayuda por pérdida de aire en una rueda delantera (izquierda). Luego de llevar el auto de urgencia una vulcanización para solucionar esto, identificamos que un perno de la llanta estaba rodado y adicionalmente la rueda ya contaba con un parche interior el cual fue el causante de nuestra panne. En resumen, perdimos 2 días de nuestro viaje por una desprolijidad del auto que era imposible de identificar en la recepción (una reparación mal realizada del neumático previamente a nuestro arriendo y un perno rodado que afectó la reparación). Espero una compensación por parte de Europcar por los días perdidos y la mala experiencia.

The car was as expected but the counter staff were not. They tried to push me into extra insurance. Which I didn't need and indicated I could not get the car unless I agreed to the insurance. After I contacted customer service it was resolved. Not what you need after a 12 hour flight and need to make an appointment.

Worked fine.

Très bien

Pas de fausses joies

Todo perfecto, muy buen coche y viaje muy bueno. Lo único fué, que tenía que pagar una cantidad al recoger el coche y tuve que pagar 7,46 euros más. Lo demás, todo perfecto.

La web funciona bien