From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 2506852177
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 2506852177
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CAL AUTO CAR RENTAL REVIEWS

Learn What Real QEEQ Customers Say About Your Car hire Company

Riva Walkley

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Reviewed: Tue, Jun 9, 2015
About CAL AUTO: 4.0 /10
The staff was decent, but the car was surprisingly old. I was given a Fiat Panda with 60,000 miles on it, and all the seats showed visible stains. It took a lot of air freshener to cover up the unpleasant odor inside the car. After so many years of renting cars, I have never gotten one in such poor condition. Fortunately, the car managed to hold up until the last mile, which was quite a relief. I really need to thank the company's mechanics for keeping such a rundown car operational; they must be quite skilled. Another thing to mention, I initially thought there would be a counter at the airport or at least a shuttle bus with their company logo, but there was nothing. In the end, an airport staff member helped me by contacting the rental company with their phone and instructing me to wait at the entrance. This crucial information was not provided to me by the rental company. Airport transfers are very important, how can they not inform customers about contact details?

Xavier Sweet

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Reviewed: Tue, Apr 11, 2017
“Excellent”
About CAL AUTO: 10.0 /10
It took some time on the road and the store had just closed, but after our plea, a staff member let us in and completed the process without any complaints. Really appreciated.
About QEEQ: 10.0 /10

Francis Lincoln

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Reviewed: Thu, Mar 29, 2018
“Jerusalem - Masada - Dead Sea - Ramon - Haifa - Tel Aviv - Airport”
About CAL AUTO: 2.0 /10
1: The wait time at the Jerusalem branch was very long compared to car rental experiences in Western countries; it took over an hour from arrival to driving off. 2: I requested a full tank for both pickup and return, but the car was only 75% full, and the rental company refused to fill it up. 3: I was informed only at pickup that returning the car at the airport would cost an additional 150 NIS (approximately 290 RMB), and I had no choice but to accept it since changing plans wasn't feasible. 4: When returning the car, they questioned the dents, but I showed them a video from the time of rental, which resolved the issue. 5: I returned the car with a full tank, but the CAL AUTO staff claimed that the pickup branch's failure to provide a full tank wasn't their responsibility and refused to refund the 25% tank fee. They only relented after I threatened to file a complaint. The process involved long delays, first with prolonged calculations, followed by a refusal to refund in shekels and insisting on dollars, and finally claiming a lack of change in dollars. Fortunately, we arrived early at the airport and had change, or we would have been overcharged. It was very frustrating.
About QEEQ: 8.0 /10

George Anthony

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Reviewed: Thu, Mar 22, 2018
About CAL AUTO: 2.0 /10
Unjustified charges!

Hubery Silas

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Reviewed: Thu, Aug 2, 2018
“Ashdod-Beersheba-Tel Aviv”
About CAL AUTO: 10.0 /10
The staff were enthusiastic and lovely, very professional!

D.Nussbacher

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Mini Van | Mazda 5 7 Seats or similar
Reviewed: Sun, Sep 1, 2019
About CAL AUTO: 6.3 /10
The car was super dirty. They didn't care at all. diapers in the car, snack spilled all over. we were in a big rush, but couldn't go into such a car.

Eden Marion

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Reviewed: Sun, Oct 9, 2016
About CAL AUTO: 2.0 /10
It took me an hour to find the store at the airport, but eventually I found out it wasn't at the airport. The contact number on the rental site didn't work, and I had to get help from the airport staff to reach someone. Then, I waited another 20 minutes to be picked up from the airport. Additionally, there was an extra $26 airport service fee.

Avery Morris

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Reviewed: Sun, Oct 14, 2018
About CAL AUTO: 6.0 /10
The rental period was until February 28, but the company continued to charge in May and August 22, claiming it was for parking and toll fees. Usually, such fees should be deducted within 40 days. The receipts provided were just a few lines of Hebrew without any signatures or stamps. It seems like the company randomly fabricated these charges. Future renters, beware.

Berton Harold

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Reviewed: Sat, Nov 25, 2017
About CAL AUTO: 10.0 /10
Pretty good, the process is convenient, and the service attitude is excellent

Mamie Jonah

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Reviewed: Mon, Oct 17, 2016
“Nazareth-Afla Car Pickup-Jordan River-Sea of Galilee-Five Loaves and Two Fish/Peter's Primacy/Church”
About CAL AUTO: 6.0 /10
The store is not in Nazareth town, we took a taxi for 100 shekels to get there. There are no English signs, remember the blue and green logo. The staff's English is not very good, and the rental deposit is much higher compared to Hertz. I booked a Mazda 3 online, but got a Subaru instead. The car had many scratches, it was old, the brakes felt a bit loose, and the seatbelt was basically just for show. In terms of price, we drove one day from the pickup location to the Church of the Five Loaves and Two Fish, to the Golan Heights, to Tel Aviv to exchange the car. The exchange point is not in the airport car return area, and the cost was under 100 USD. The trunk was not large enough for two big suitcases and a carry-on. The carry-on had to be placed on the back seat, so it's suitable for three people.

Byron Bertie

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Reviewed: Mon, Oct 14, 2013
About CAL AUTO: 10.0 /10
Good service.
About QEEQ: 10.0 /10

Cash Stevenson

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Reviewed: Mon, Aug 8, 2016
“Awful service and poor car condition from CalAuto delayed many of our plans!!!”
About CAL AUTO: 2.0 /10
Few and difficult to recognize storefronts, remote locations, hard to find! Very poor customer service! They ignored issues raised about car condition and excessive charges; customers had to contact domestic customer service to resolve issues.

E.Thijsse

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Economy | Chevrolet Spark 4 Doors or similar
Reviewed: Mon, Aug 12, 2019
“Pretty well”
About CAL AUTO: 8.3 /10
It was a little confusing in ben gurion airport where the car was located
About QEEQ: 10.0 /10
Booking platform was ok

Betty Roosevelt

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Reviewed: Fri, Jun 16, 2017
About CAL AUTO: 10.0 /10
Excellent
About QEEQ: 10.0 /10

Leila Tommy

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Reviewed: Fri, Dec 11, 2015
About CAL AUTO: 6.0 /10
I booked a GPS on the ZuZuChe website, but the store did not have it ready. They claimed they hadn't received any notification and didn't have any extra GPS devices available. As a result, I had to buy a SIM card and data package from a nearby store for 200 shekels, and then download and set up the navigation app, which wasted almost half a day and forced me to cancel some planned activities.

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Besides credit cards and debit cards, now you can pay for online car hire with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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