CAR RENTAL REVIEWS ON RENT PLUS AT PRAGUE AIRPORT, PRG

The service was acceptable! Didn't encounter any problems! However, when we asked about fines, they said it couldn't be resolved immediately and we would have to wait for deductions later. Not sure if there will be any late fees!

the drop off location is hard to be found especially now when road work is in process exactly on the right lane. Also the drop off sign is obstructed by other signs. is impossible to be seen from 200-300m. I was forced to pay a parking ticket of 3£ just because I got lost in parking area. Also I need to double check if the car has any marks... I don't think that a customer can be a damage insurance agent or whatever. Apart of that everything was good and stuff was really helpful.

easy process and navigation. definitely I will use it in future.

2 weeks after my trip, some "admin fees" have been charged on my credit card. However all the fees were supposed to be included when I dropp off the car (tank was full, no dammage etc...)

Great car, very nice counter service guy, just don't get why they never replied to my emails to add additional drivers...

Return location was poor and staff unhelpful when we found ourselves in the wrong place

Thank you for a wonderful car

For best performance, the GPS needs a google map to assist. Rent Plus asked for deposit which needs to be paid by credit card and refunded by the card company. This will create the exchange differences from the credit card company.

good

For best performance, the GPS needs a google map to assist. Rent Plus asked for deposit which needs to be paid by credit card and refunded by the card company. This will create the exchange differences from the credit card company.

good

When the car rental company asks if you're going to other countries, make sure not to tell them you are. I knew about this but forgot and ended up paying nearly 300 RMB in highway tolls.

Best rental car company with good services, easy process, quality. Best price. Secure, trust , new cars,

Best application for rental car

We did not get a Sharan, instead we got a supposedly similar class car with a much smaller trunk space. It was clearly not as big as the Sharan, but they said it was the only option. To get a larger car, we would need to pay extra.

Easy to pick up the car, clean vehicle, and attentive service.

No waiting in line, handled in a few minutes.

Like: Overall very good
Dislike: The deposit is blocked by my bank in my account and I can not have the money, I’m still waiting email showing the deposit was released It can not be like that, especially when is aed 3883,00... And I need this money This procedure is not good.

The inspection staff had a terrible attitude and were extremely impatient with Chinese customers.

Hardly anyone in line, car pickup was quite fast.

Very helpful staff when drop off,nice and kind

Payment discrepancy due to company computer system

Like: We did not like the power of the first car so we upgraded and it worked wonderfully. Had the car for over three weeks.
Dislike: no porblems

The service attitude was okay, but their English wasn't very good.

Terrible experience, won't come back.