The staff delivered the car to the airport, picked us up, and took us to the car rental company in the old town to complete the paperwork. We rented a sedan but got a small SUV that had only driven 11,000 kilometers, basically a new car. We drove it for over 600 kilometers and added 155 soles worth of gasoline. The return process was simple, and the pre-authorization was canceled on the spot. Definitely worth a thumbs up.
I chose this rental company without hesitation as it was the only one with a rental counter at Cusco airport, according to Google Maps. However, in reality, there is no rental company at the airport. Instead, the rental staff meets you at the airport on time and holds a sign for easier identification. So overall, renting the car was fairly smooth. The service was also excellent, providing guidance and helping with the luggage. The English hotline, however, was constantly unreachable. Our flight arrived early, and being unable to reach them was somewhat concerning. Returning the car was also at the airport, with the staff collecting it there. Our return time was 4 AM, so kudos to the staff for their effort. On-site, I learned that the SIXT rental company is right next to the airport with plenty of staff at the exit, making pick-up and drop-off more convenient. When contacting the rental company, the SIXT staff were very helpful and friendly, highly recommended!
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Vicky Donne
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