BUDGET CAR RENTAL REVIEWS IN ISRAEL

Service is professional, no unauthorized charges

The staff were indifferent, unwilling to speak much, and had expressionless faces like zombies. They looked like unsatisfied women without any smiles! Very poor service!

My feelings towards Budget's service are quite mixed. Firstly, they tried to sell me insurance, but I opted for the basic coverage. Secondly, they charged me a deposit of $1800 for a small old car without giving any detailed explanation. With so many customers, collecting a few thousand dollars from each quickly adds up to billions, turning into an Israeli version of Jia Yueting. Most importantly, I booked a Mazda 3, but they gave me a Corolla instead, claiming the two cars are similar. Are they kidding? I initially wanted to rate them 0, but I gave them 2 stars for two reasons. First, they charged a huge deposit, and who knows how they'll use it. Second, I don't want these Israeli jokers to be harsher on other Chinese customers because of my rating. Overall, the experience was quite average.

I got the car with full tank of petrol and been told to return it empty. As written in the rental agreement. However when I returned it, they told me to fill it up because it’s empty. As I was in a hurry to catch the plane, I filled it up quickly just next to the drop off point, but after that checking the agreement I can see it’s stating to return the car with empty tank. Would it be possible to get it refunded?

You sell us a full insurance and when you ge to budget they tell u its useless for them and take me 1900 US dollar that I disent receive back yet!!!!

The attitude was good

Unresponsive

Hope to avoid booking here in the future

Overall, the pickup process was fairly quick.

Picking up the car was very convenient, it's just right there. But they didn't recognize the insurance we bought on QEEQ and scared us into buying their insurance for over $100.

Smooth car pickup