“I would encourage you to use someone other than Budget”
About Budget:7.0/10
Car hadn't been cleaned inside, but we were in a rush with 2 kids desperate for bed so had to take it. Be careful with Budget's charges after return - twice they have tried to charge for fuel and after back-and-forth showing receipts they refund it.
“Disappointed with the car booking company, very pleased with QEEQ and the help they've provided”
About Budget:6.0/10
I was shocked to see that I was charged for a dent on the car's door that was not there upon return.
I used Budget before but never thought I have to take pictures / video of the car after I park just so I have proof that I returned it in the same condition it was when picked up.
This is the last time I will book a car from Budget.
About QEEQ:10.0/10
Qeeq was really helpful in gathering the documents which the company never provided so I can file an insurance claim.
Need to wait quite long when we picked up the car, the counter agent didn’t tell me if the car was not ready yet, need to be clean up first, it was terrible and took many rounds in the garage to find the car
Waited an hour and 45 minutes at check in, and then waited 45 minutes for a car. And I didn't get the car class that I asked for. I specifically asked for a compact and they gave me an SUV.
Horrific experience.
“Great car, decent counter service, but very poor billing system.”
About Budget:10.0/10
The Jeep was a bargain and a great vehicle. But Budget kept billing my card an extra $1,500. Yep, they just charged it to the card 4 times throughout the booking, so around $6k in total which was all a mistake by Budget. So far two of them have been refunded, still chasing for the other two to be refunded. All up about 3hrs of my life spent on phone calls plus the hassle of my card going over it’s limited while waiting for these charges to get get reversed.
About QEEQ:10.0/10
Great deals and a simple, clear booking plan process. I’ve referred a bunch of mates their way!
“Good unassuming rental experience from Budget thru QEEQ at Chicago Midway Airport”
About Budget:9.0/10
The car was decent and ran well. It had advanced safety features such as all around cameras and adaptive cruise control. No real issues with this rental or the customer service interactions.
About QEEQ:10.0/10
The booking platform worked well as usual, I did receive two price drop refunds so appreciate QEEQs follow through in that regard.
The staff for pick up were very helpful and supportive. They helped me pick up right SUV vehicle considering my number of luggage. Car was well maintained, clean and spacious.
Drop off was quick and smooth. No issues and staff was very helpful.
About QEEQ:10.0/10
Qeeq. Com was very helpful and supportive for entire pick up process. They well informed about checklist for documents required, safety tips to check for car pick, and pick up location.
Rates provided by then were very good.
Even for drop off they gave all checklist which was very helpful.
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M.Poothokaran
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