Advantage charged my credit card and stated our gas tank was not full at drop off. We specifically found a gas station that was open at 4:45 am to fill up our gas tank. This fraudulent charge is very concerning about company practices.
No staff present at night. Had to come back next morning to pick car. Front staff rude next morning. Will book with tried and tested companies like hertz or avis next time.
Like: Everything about picking up the car except the fact there was only one rep (the other left) even though there was a line. Dislike: One guy in front of us was having problems and the only rep should haave moved him to the side because there was a line of other customers with reservations.
Like: Service Dislike: At the beginning they told me that I have to pay another 200$for insurance liability. I was very upset since you told that I am not going to pay anything at the counter. Then they told me that I don't need to pay that. That was a relief.The other point is that they asked me if I like to pay 10$/day for tolls so I payed for 8 days and I used it twice. It would be better if they explained how much does it cost each time because I saw on the highway that I was able to pay it on line
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A. Clair
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View more >S.Greenbaum
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View more >Dislike: One guy in front of us was having problems and the only rep should haave moved him to the side because there was a line of other customers with reservations.
F.Al Cheikh Ali
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View more >Dislike: At the beginning they told me that I have to pay another 200$for insurance liability. I was very upset since you told that I am not going to pay anything at the counter. Then they told me that I don't need to pay that. That was a relief.The other point is that they asked me if I like to pay 10$/day for tolls so I payed for 8 days and I used it twice. It would be better if they explained how much does it cost each time because I saw on the highway that I was able to pay it on line
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