Price Drop ProtectorHow can someone make extra money after they already booked a car? I was thinking this in my head. I booked a car in Larnaca through QEEQ. It was a Ford Focus with auto gear. I planned to pick it up around August 3 in the afternoon and return it around August 11 in the morning. The price looked fine to me so I just paid and did not think too much.
A few days later I was on the train and checked my email. I saw a message about a price change. It said the same car became cheaper and they already made a new booking for me. The best part was that they sent the price difference back to me. It was around 34 or 35 ILS. I stared at the screen for a moment. In my mind I said this feels kind of crazy.
I remembered that when I made the booking I saw a service called Price Drop Protector. To be honest I did not care much that time. I just clicked and moved on. Now I see that this service helped me save some money. It felt like I got a small bonus and now I have a little more budget.
Later I logged in and saw the new order number. The pickup and return days were almost the same. I still picked up the car in early August and dropped it off in Larnaca in the morning a few days later. I did not need to do anything. The money saving was not a big amount but the feeling was very nice. It was like you buy at one price and then the price goes down and they give you back the extra without you asking.
Price Drop ProtectorLet me start with the result. This time when I booked my car with QEEQ the price went down closer to my trip and I actually got some money back. As a business traveler that felt pretty nice.
I had to go to Larnaca in Cyprus for work. Meetings, client visits, a tight schedule. Because of that I booked the car early. I wanted to pick up at Larnaca airport and return at the same place. The rental company was GET YOUR CAR. The car group was Ford Focus automatic with four doors and five seats. Very normal for business use.
When I booked I saw a service called Price Drop Protector. It said if the price went down later they would rebook and give me the difference. I did not think too much. I just chose it because it did not ask me to do extra things.
As the trip came closer I got more and more busy. I had to fix my slides and talk with clients. Emails kept coming. I had no time or energy to check car prices every day. In my mind rental cars usually get more expensive when the date is near. I was more worried about paying more not paying less.
One night I was working late in the office. It was dark outside and only my screen was bright. I was checking my meeting plan for the days in Larnaca when I suddenly got an email. It said my new booking was confirmed and the price was cheaper. At first I thought it was a scam email. I read it again and again and then I understood. They rebooked my car because of the price change and used the Price Drop Protector.
The email showed the old price and the new price. I even used my phone to check the amount in shekels. It was more than seventy ILS cheaper. For some people maybe this is not a big number. But I travel for work a lot so it felt like someone helped me cut my budget a bit. My plan stayed the same. The car stayed the same. I did nothing and I still saved money.
The most important thing is my schedule was really full. I had to prepare a presentation talk with head office online and arrange visits in Larnaca. If I had to go to different websites to compare prices and book again I know I would be too lazy. I also would worry about making a mistake. Now when the price changed they just fixed it for me. The old booking number turned into a new one. All I needed to do was bring the latest confirmation when I pick up the car.
I also double checked the booking details by myself. The pick up and return info was still correct. It was still early August at Larnaca airport. Afternoon pick up around three something and return in mid August in the early morning. It still matched my meeting plan. I did not need to change anything in my schedule. With the money I saved I plan to buy myself an extra coffee there as a small gift for this busy trip.
I am a person who likes control and clear plans. When I first chose an online platform to book a car I was careful. I was a bit worried about trouble or hidden problems. After this experience with Price Drop Protector I feel more positive about this kind of service. It stands on my side when the price changes. It did not break my plan and did not ask me to fill more forms. When I was busy with work it quietly helped me save some budget.
Now when I look back at the whole thing from the first booking to the later price drop and the auto rebooking what I really felt as a user was simple. One day an email came and it basically said you saved money. I opened it and saw that my trip was the same and my car was the same only the number on the price line was smaller. For me this is the smart part of QEEQ. It makes the saving feel easy.
Dedicated customer serviceI was at the return parking area at Larnaca airport. The sun was strong. The car still smelled a bit like sea wind. I turned off the engine and sat there for a second. The scene at the rental desk a few days before就突然又出现在我脑子里。
A few days earlier, around the afternoon of March 31, I went to the SIXT counter to pick up the car. I had booked a Volkswagen T-ROC with automatic gear. The staff looked at the screen and told me my booking was for another group and I could only get a T-Cross. If I wanted the T-ROC, I had to pay an upgrade fee. I was just confused. On my phone, the confirmation clearly said T-ROC or similar.
I stood at the counter. People were waiting behind me. The atmosphere felt a bit tense. The staff kept talking about car groups F2 and F3. In my head I was thinking that I do not really understand these codes. I did not want to argue there and hold up the line. So I decided to pay the upgrade first and just take the T-ROC, and think about it later.
When I got back to where I was staying, it felt more and more wrong. So I contacted their support and explained everything. I sent photos of the contract and the payment receipt. I thought it would be very annoying and that I would have to chase them all the time.
It did not turn out like that. There was one person on their side who kept following my case. I could feel that. From time to time I got updates. The messages were simple and clear. They did not ask me for a lot of extra stuff. They just checked the key points with me.
The thing that felt different to me was that I was not pushed around. At the rental counter I could not get any clear detail. The staff there just said this problem had happened before but did not really explain more. When the customer service contacted me, I felt they were standing on the same side as me. They focused on one thing. Was this upgrade fee really fair or not.
Later I found out they had talked with the rental company many times and checked the fee again. I did not see all the inside work. What I could see was that each time I started to worry and opened my messages, there was an update. It said the case was still moving forward and I did not need to pay more or go argue with the rental company myself.
After some days I got another message. They told me there was a result for the upgrade fee and asked me to watch for the refund on my bank side. I was pretty surprised at that moment. At the desk on pickup day I thought this money was gone and I was just unlucky. Now when I look back, if I had not booked through QEEQ and had someone dedicated to follow my problem, I would have no idea how to fight this by myself. The whole thing made me feel like someone was actually taking care of it for me, so I did not have to sit there alone and stress about everything.
Price Drop ProtectorWhy did I suddenly have extra money for my trip? It started when I booked a car on QEEQ. I first booked a car for Larnaca in Cyprus. I planned to pick it up near the airport on May 17 in the early afternoon and return it a few days later. I checked my budget and thought this was the final price. Then I got an email that said I had chosen the Price Drop Protector service and they found a lower price for the same car. Could the price really drop just like that? I was not very sure at first. When I opened the details I saw my old order number was changed to a new one. The car was still a Nissan Qashqai from GREEN MOTION. It was still automatic with five doors and five seats. The infant seat and child safety seat were still there. The dates were still around the same days. Only the total cost was lower by a bit more than thirty euros. How did the refund feel to me? I just checked my credit card bill one day and saw that the final charge was less than what I remembered. Then I realized they had already rebooked it for me at the cheaper price. I did not do anything extra. I just followed my plan and went to Larnaca to pick up the car on May 22 in the afternoon and then returned it on May 24 in the afternoon. Everything was smooth. The staff at the counter only looked at the order and did not ask me about any price change or rebook. The whole thing felt very natural. I felt like I earned money for nothing. That thirty plus euros turned into snacks and water from the supermarket. For me as a student who always worries about paying too much this feeling of saving money is very real.
Price Drop ProtectorAt first it was a small problem that made me notice QEEQ. I had already booked a car with them for Larnaca in Cyprus. The price looked okay to me. It was a Ford Kuga with automatic gear and five seats. Pretty good for me as an overseas traveler going there alone. I did not think much after that. I just planned my trip. I would land around the night of May 17 and pick up the car at the airport early morning on May 18.
One day I was checking my email and I suddenly saw a new booking notice. The order number was different. I thought I did something wrong and I felt a bit scared. I was worried they might charge me again. I opened it and read it many times. Then I saw it was because of their Price Drop Protector. The price went down. They helped me make a new booking and they would give the price difference back to me.
I compared the old order and the new order. The car was the same. Still the Ford Kuga from GREEN MOTION. Automatic, four doors, five seats. The trunk is fine for my bags. The pick up and return place were still both at Larnaca airport. I later also changed my plan a little and decided to return the car in the early morning of May 24. This way I could spend one more evening near the sea.
The thing that really surprised me was the amount of money I saved. It was not just a little bit. I could really feel that I paid less. For a student this is a big feeling. I checked my credit card record. There was no strange extra charge. It was the other way. They were going to give me money back. It felt like free money to me because I did nothing. I only waited for my trip.
That night I sat in my room and looked at my trip plan again. I imagined myself landing at Larnaca airport around the night of May 17 then going to the counter around one in the morning on May 18 to get the car and then driving to my place to stay. The car was still the same and my plan did not change. Only the money changed. I felt kind of lucky that I booked through QEEQ. I did not need to compare prices again or cancel and book again. All this trouble was handled by them on their side.
For me as an overseas traveler going to Cyprus alone for the first time the money I saved means I can eat a few more local meals or buy a ticket to visit another town. I know very well that without this Price Drop Protector I would never see the price drop and I would not go change my booking by myself. Now it became a small surprise and it feels like I have a bit more budget for my trip. This makes me feel I really gained something from QEEQ and that feels pretty nice.
Price Drop ProtectorLet me complain first. As a business traveler I never thought I could even make a little extra money from a car booking. I booked a Hyundai i10 manual in Larnaca through QEEQ. Plan was to pick it up one evening in mid May and keep it until early June. My schedule was full with meetings and client visits, so my only worry was time. I did not expect any surprise on the price side.
Later I got an email. My first thought was that they wanted more documents again. I opened it and it said the price went down and they already made a new booking for me and sent some money back. I just stared at the screen for a moment. What was this. Then I remembered I had chosen Price Drop Protector when I booked. At that time I only thought it might help a bit. I did not expect it to really work.
How much did I get back. It was real money. A bit more than ten pounds came back to my card. For some people that is not a big amount. For me as someone who travels a lot for work, this kind of small saving again and again becomes a nice budget by the end of the year. The best part was I did nothing extra. I did not check the price every day. I did not compare sites again and again. I just booked once and they watched the price for me. I only waited for the result.
I tried to remember the night I booked. I was working late in the office. I was on a call with a colleague about the Larnaca meeting schedule and at the same time I opened the site to book the car. Since it was for business I only cared about a few points. Was the time right. Was the car size okay. Was the price inside my budget. When I picked the Hyundai i10 I looked at the total price. It was fine. Then I saw a small line about Price Drop Protector. It said that if the price went down later they would rebook and refund the difference. In my head I said to myself, will the price really drop for my dates. Anyway I clicked it. No harm. Then I went back to my work and forgot about it.
Some days passed. I was busy with slides and documents for the trip. I almost forgot the booking. When I saw the email about the price drop the first question in my head was do I need to confirm something again. Will this change my pick up time in Larnaca. I read slowly and saw that the pick up place was the same and the evening time was the same. Only the order number was new and the price was lower. I looked at the price difference again and had to laugh a bit. It felt like I was telling my future self that it is still the same car but with a cheaper bill.
Was there any extra trouble. That is what I care about the most. I do not want to save ten pounds but lose hours on calls. It turned out I did not need to do anything. The new booking just replaced the old one. I did not need to run through any strange steps and I did not need to talk with the car rental counter. For a business person this style is perfect. Saving money but not using brain power.
I even told this story to a colleague. He asked me if I waited on purpose for the lowest price before booking. I said no. I just booked early and let them watch the price. Then he asked if I was not afraid that the price might go up. I thought about it and felt very calm. The first price was already okay for me. The refund was a bonus. So I did not feel any stress. It was not like those times when you keep checking and fear you paid too much.
I also asked myself a question. Without this Price Drop Protector would I ever find out that the price went down. With the pace of this Cyprus trip my daytime was full of client meetings and my nights were for follow up work. I would never go back to check the price of the same Hyundai i10 again. I would not know about any drop. I would also not start a new booking and ask for a refund. So this service kind of solved the problem between being lazy and wanting to save money.
This experience gave me a clear feeling. It is like they say you do not need to watch I will watch for you. For a business traveler time is usually more important than ten pounds. But if someone can save a bit for you quietly without bothering you the good feeling builds up. This trip to Larnaca was not cheap at all. Tickets and hotel were both expensive. Seeing the car price go down and getting money back made the whole budget feel a bit more friendly. Overall the cost of the car felt not only fair but slightly better than I expected.
