Have you ever wondered if insurance truly helps when you encounter an accident while renting a car? My recent experience in Tokyo gave me a clear answer. On September 6th, I picked up a Toyota Noah in Tokyo for my week-long business trip. The car was spacious and comfortable. But the next evening, on my way back to my Airbnb, an accident happened. The streets in Tokyo are narrow, and it was dark. I didn’t notice the high curb and ended up hitting it with the left passenger-side doors. The damage made me panic. The next day, I contacted their customer service to file an insurance claim. They informed me about the required documents, like the car damage receipt and rental agreement. I quickly gathered everything and uploaded it. Soon, they confirmed my claim and asked me to verify the compensation amount and currency. In the end, the insurance reimbursed me 129,000 JPY. The whole process was much smoother than I expected. AXA Full Coverage truly gave me peace of mind; otherwise, this accident could have cost me a fortune.
Discover how our service has helped other customers
