CiAO, Aeroporto Linate Car hire

3% OFF

Best price car hire
Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

CiAO - Aeroporto Linate Information, Car hire Instructions & Policies

Address

VIA NOVEGRO 31, SEGRATE, MI, 20090, ITALIA

Telephone

+390220228308

Pick-up Instructions

FREE SHUTTLE BUS FROM AIRPORT TO OFFICE, MEET AT EXIT NUMER 8 AND CALL OFFICE NUMBER

Drop-off Instructions

Please return the car at the office

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	08:00 -13:00	08:00 -20:00	08:00 -20:00	08:00 -20:00	08:00 -20:00	08:00 -20:00	08:00 -20:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

A print-out voucher is more accepted in this store.

Age requirements

18 - 90 years old

Driver's License Requirements

There is no mandatory requirments for the driver's license holiding time from this store.

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

*Driver's license, passport, and IDP must be issued in the same country.

For local renters, you need to bring:

Full Driving License issued in Italy

Additional Extras

To be updated

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:

Countries	Charges
Austria Belgium Bulgaria Cyprus Czech Republic Denmark Estonia Finland France Show More Austria Belgium Bulgaria Cyprus Czech Republic Denmark Estonia Finland France Germany Greece Hungary Ireland Latvia Lithuania Luxembourg Malta Netherlands Poland Portugal Romania Slovakia Slovenia Spain Sweden United Kingdom Croatia Switzerland Liechtenstein	EUR 18 per day

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess:

EUR 500-2000

Theft Insurance Excess:

EUR 500-3000

Third Party Liability Insurance Excess:

EUR 0

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

2 km from Milan Linate Airport

46.4 km from Milan Malpensa Airport

7301.4 km from Segrate Airport

Railway Stations

4.6 km from Milan Rogoredo - Train Station

5.9 km from Milan Central Station

Hotels

6 km from Grand Visconti Palace

8 km from Hintown Conchetta

Other Landmarks

5.6 km from Porta Venezia

6.2 km from Missoni

8 km from Darsena

FIND ME A CHEAP RENTAL

Leaflet

Map view of CiAO Store Location

coordinates: 45.4700593 9.2758946

Guest Reviews

Total points： 4.0 / 10 Average

Vehicle condition: 2.0
Vehicle cleanliness: 0.0
Spaciousness: 0.0
Counter staff: 4.0
Pick-up location: 0.0
Drop-off location: 0.0
Pick-up time: over 60 mins
Drop-off time: 10-30 mins

Anonymous
Milan
6 /10 Average
Reviewed: Friday, June 6, 2025
1) The counter staff was very friendly and helpful. 2) The release of the deposit was immediate! 3) We booked full to full fuel tank, however it was then level to level (which I usually avoid), even though accaptable. 4) The pickup instructions were incorrect. Instructions said exit 8, while it was actually 3. The info on the pickup van was also incorrect, however we managed to get there. I would use this company again when in Milan. Overall good and happy with the service.
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Reg Moses
Milan
2 /10 Poor
Reviewed: Friday, June 6, 2025
[Experience with CIAO Car Rental: A Disappointing Car Rental Experience] As frequent travelers who often rent cars abroad (with dozens of rental experiences), this was the worst car rental experience we have encountered. Below is a summary of the issues for other travelers' reference: 1. Location and Accessibility Issues • The rental counter is not located inside the airport, requiring a long shuttle ride to reach the rental location, which wastes significant time. • Upon inquiry with other well-known car rental companies inside the airport, none had heard of this brand. • Customer service staff had difficulty communicating in English, leading to delays in finding the shuttle pick-up point. 2. Downgraded Vehicle and Condition Issues • The actual vehicle provided was significantly different from the reserved one: the reserved Citroën C3 was replaced with a smaller Lancia model. • The vehicle had performance issues: struggled on mild inclines and could only reach a maximum speed of 90 km/h even with the accelerator fully pressed. • The vehicle was in poor condition: the rear bumper had visible cracks, posing safety concerns. 3. Unreasonable Deposit Policy • A deposit of up to 600 euros was required (much higher than the industry standard). • The deposit refund mechanism lacked transparency, raising concerns about fund security. • Major rental companies often waive deposits; consumers are advised to prioritize reputable brands. 4. Security Concerns • Items were lost from inside the car, with the possibility of staff being involved. • Important Reminder: When traveling in Europe, always keep a close eye on your belongings and never let your luggage out of sight. Conclusion: This rental experience failed to meet basic standards of convenience, integrity, service quality, and safety assurance. Strongly recommend that travelers choose more reliable car rental providers.
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