Alamo, Waikiki Discovery Bay Center Car hire

3% OFF

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Alamo - Waikiki Discovery Bay Center Information, Car hire Instructions & Policies

Address

1778 ALA MOANA BLVD UL-04A, NO CRUISE SHIP PICK UP, HONOLULU, HI, 96815, US

Telephone

+18089792600

Pick-up Instructions

Please go to pick up address according to the GPS.

Drop-off Instructions

Please check with the branch staff about the return location and time.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	07:30 -17:00	07:30 -17:00	08:00 -12:00	08:00 -12:00	07:30 -17:00	07:30 -17:00	07:30 -17:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 80 years old

Young Driver Fee applies at 21 - 24 years old with charge of USD 25 per day approximately.

Driver's License Requirements

There is no mandatory requirments for the driver's license holiding time from this store.

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

For local renters, you need to bring:

Full Driving License issued in United States

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

To be updated

Cross Border

Conditional:

Depending on which countries to bring the rental cars to, policies differ:
Canada

Vehicles rented in the United States can be driven in any state in the United States. Vehicles may not be driven into Mexico. Vehicles rented in the United States can be driven into Canada, with the exception of 12 or 15 passenger vans,cargo van，luxury cars but must be returned to the United States unless Renter has pre-arranged with Provider to drop the vehicle off at one of Provider’s approved locations in Canada whereby a transborder fee may apply. Please reach to the renting location directly for details on cross-border restrictions.

Must-not:

Taking rental cars to following countries is not allowed:
Mexico

Depending on car models, bringing rental cars to below countries is not allowed:

Representative Car Models	Countries
Suzuki Vitara	Canada

Travel into Canada is allowed for renters 25 years and older with a credit card. Renters traveling to Canada can rent the following classes: Economy through Full Size cars and Minivans Only. So the this Vehicle class CFAR, would not be able to cross into Canada. No SUV\'s are listed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

USD 200-300 for other car models.

USD for Chevrolet Spin,

Fuel Policy (what does it mean)

Full to Full

Free Tank

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Hotels

19.5 km from Paradise Bay Resort

FIND ME A CHEAP RENTAL

Map view of Alamo Store Location

coordinates: 21.2851 -157.8381

Guest Reviews

Total points： 8.6 / 10 Very good

Vehicle condition: 4.1
Vehicle cleanliness: 3.8
Spaciousness: 4.1
Counter staff: 4.1
Pick-up location: 3.7
Drop-off location: 3.8
Pick-up time: 10-30 mins
Drop-off time: 0-10 mins

N.Hamada
Hawaii - Oahu Island (honolulu)
9.3 /10 Excellent
Reviewed: Thursday, January 30, 2025
Overall no complaint. Pickup location was a little bit hard to find.
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H.Akira
Hawaii - Oahu Island (honolulu)
9.7 /10 Excellent
Reviewed: Thursday, January 30, 2025
Thank you for great mustlecar!
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W.Ahmed
Waikiki Beach
9.7 /10 Excellent
Reviewed: Thursday, January 30, 2025
Staff were quick and helpful. No fuss.
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S.ISHIHARA
Hawaii - Oahu Island (honolulu)
6 /10 Average
Reviewed: Thursday, January 30, 2025
小さい車と思っていましたが、かなり大きくて乗りやすい車で満足しています。
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H.Jimbo
Waikiki Beach
6.3 /10 Average
Reviewed: Thursday, January 30, 2025
返却場所の案内が小さく、夜はわかりずらい。
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m.y
Waikiki Beach
8.7 /10 Very good
Reviewed: Thursday, January 30, 2025
とてもスタッフが親切でした。
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KK
Hawaii - Oahu Island (honolulu)
10 /10 Excellent
Reviewed: Thursday, January 30, 2025
Great service!
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Stacey
Hawaii - Oahu Island (honolulu)
8 /10 Very good
Reviewed: Thursday, January 30, 2025
The store is located on the second floor of the DISCOVERY BAY building, diagonally across from the famous RED LOBSTER restaurant in Hawaii. The corner of the ground floor has a McDonald's, making it easy to find. Since my hotel was at the Hawaii Prince Hotel, it was only a 5-minute walk. The store had a single storefront with two staff members, and plenty of brochures available for self-service.
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Albert Irving
Hawaii - Oahu Island (honolulu)
10 /10 Excellent
Reviewed: Thursday, January 30, 2025
Taking a trip to Hawaii was really worth it with this car rental company. If you join a tour, it costs $115 per person, but renting a car for a day is only $69. Plus, they upgraded my sedan to an SUV for free. I was very happy with that. The rental process was also very convenient, taking only 10 minutes. I'll definitely consider choosing this company again next time.
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Adam Bloomfield
Hawaii - Oahu Island (honolulu)
10 /10 Excellent
Reviewed: Thursday, January 30, 2025
Rental company is great
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Rodney Elsie
Hawaii - Oahu Island (honolulu)
10 /10 Excellent
Reviewed: Thursday, January 30, 2025
As always, the process was simple and convenient. Although there was no Grand Cherokee available, I was given a Dodge instead.
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Arlene Christopher
Hawaii - Oahu Island (honolulu)
4 /10 Average
Reviewed: Thursday, January 30, 2025
The reserved car model should match the actual one.
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Zona Sheridan
Hawaii - Oahu Island (honolulu)
10 /10 Excellent
Reviewed: Thursday, January 30, 2025
Detailed instructions and thoughtful reminders.
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Clarence Yerkes
Hawaii - Oahu Island (honolulu)
8 /10 Very good
Reviewed: Thursday, January 30, 2025
The pickup and drop-off procedures are relatively simple.
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Alice Philip
Waikiki Beach
10 /10 Excellent
Reviewed: Thursday, January 30, 2025
Only a $1 pre-authorization was charged. The paperwork was completed quickly, and no additional optional services were suggested.
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