MEX, Tulum Downtown Car hire

Address
Pick-up
Drop-off
Opening Hours
Deposit policy
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

MEX - Tulum Downtown Information, Car hire Instructions & Policies

Address

Av. Coba Sur M 27 L 22 LOC 13, Tulum, Quintana Roo. 77780

Telephone

+523341708243

Pick-up Instructions

Thank you for choosing Mex Rent-A-Car. Please find the office address within your confirmation. You can also call +52-3346242114for additional information. if you need to report any issue at pickup or during the rental frame time，pls contact Mex customer service team at +52-3346242114 or at customer.care@mexrentacar.com

Drop-off Instructions

Please return the vehicle to the car rental store.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	09:00 -17:00	09:00 -17:00	09:00 -17:00	09:00 -17:00	09:00 -17:00	09:00 -17:00	09:00 -17:00

Deposit policy

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

18 - 85 years old

Young Driver Fee applies at 18 - 24 years old with charge of USD 13.57 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

For local renters, you need to bring:

Full Driving License issued in Mexico

Additional Extras

To be updated

Cross Border

Conditional:

Depending on which countries to bring the rental cars to, policies differ:
United States

An additional charge will apply if crossing the US border. For additional details please ask counter agents about U.S. Insurance (USI).

Must-not:

Taking rental cars to the countries that are not listed in Conditional is not allowed.

Vehicles cannot cross the border to southern countries.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

USD 1300-1660 for Renault Logan,

USD 700-1350 for Fiat Tipo,

USD 1900-2500 for Hyundai Kona,

USD 2150 for Suzuki Jimny,

USD 1300-1420 for Hyundai Venue,

USD 700-1400 for Renault Kwid Intense Or Similar,

USD 1800-1850 for Toyota Corolla Vw Virtus Exclusive,

USD 1000-6100 for Toyota Kluger,

USD 1770 for BMW 3 Series,

USD 2800-4000 for Volkswagen Multivan,

USD 800-1600 for Kia K4,

USD 1000-2200 for Kia Sportage,

USD 3800 for Intermediate Pass Van Automatic Hybrid Ac Toyota Sienna,

USD 850-4000 for Kia Sedona,

USD 700-3000 for Hyundai I10,

USD 1520-1800 for Toyota Aygo X,

USD 1000-2500 for Kia Soul,

USD 1250-2500 for Toyota Camry Elite,

USD 1000-7600 for Toyota Prado-4wd,

USD 1400-3000 for Volkswagen Virtus,

USD 1250-5200 for Nissan Juke Automatic Or Similar,

USD 3500-5000 for Standard All Terrain Automatic With Ac Jeep Wrangler,

USD 2220 for Toyota Hilux,

USD 6100 for Gwm Tank 300,

USD 3800 for Ford Transit,

USD 2900 for Byd M9,

USD 1300 for Volkswagen up,

USD 2850 for Kia Sportage - Honda Cr-v, Manual, Air-con,

USD 1300-7600 for other car models.

Theft Insurance Excess differs by car model:

USD 1300-1660 for Renault Logan,

USD 700-1350 for Fiat Tipo,

USD 1900-2500 for Hyundai Kona,

USD 2150 for Suzuki Jimny,

USD 1300-1420 for Hyundai Venue,

USD 700-1400 for Renault Kwid Intense Or Similar,

USD 1800-1850 for Toyota Corolla Vw Virtus Exclusive,

USD 1000-6100 for Toyota Kluger,

USD 1770 for BMW 3 Series,

USD 2800-4000 for Volkswagen Multivan,

USD 800-1600 for Kia K4,

USD 1000-2200 for Kia Sportage,

USD 3800 for Intermediate Pass Van Automatic Hybrid Ac Toyota Sienna,

USD 850-4000 for Kia Sedona,

USD 700-3000 for Hyundai I10,

USD 1520-1800 for Toyota Aygo X,

USD 1000-2500 for Kia Soul,

USD 1250-2500 for Toyota Camry Elite,

USD 1000-7600 for Toyota Prado-4wd,

USD 1400-3000 for Volkswagen Virtus,

USD 1250-5200 for Nissan Juke Automatic Or Similar,

USD 3500-5000 for Standard All Terrain Automatic With Ac Jeep Wrangler,

USD 2220 for Toyota Hilux,

USD 6100 for Gwm Tank 300,

USD 3800 for Ford Transit,

USD 2900 for Byd M9,

USD 1300 for Volkswagen up,

USD 2850 for Kia Sportage - Honda Cr-v, Manual, Air-con,

USD 1300-7600 for other car models.

Third Party Liability Insurance Excess differs by car model:

MXN for other car models.

USD for Renault Logan,

USD for Fiat Tipo,

USD for Hyundai Kona,

USD for Suzuki Jimny,

USD for Hyundai Venue,

USD for Renault Kwid Intense Or Similar,

USD for Toyota Corolla Vw Virtus Exclusive,

USD for Toyota Kluger,

USD for BMW 3 Series,

USD for Volkswagen Multivan,

USD for Kia K4,

USD for Kia Sportage,

USD for Intermediate Pass Van Automatic Hybrid Ac Toyota Sienna,

USD for Kia Sedona,

USD for Hyundai I10,

USD for Toyota Aygo X,

USD for Kia Soul,

USD for Toyota Camry Elite,

USD for Toyota Prado-4wd,

USD for Volkswagen Virtus,

USD for Nissan Juke Automatic Or Similar,

USD for Standard All Terrain Automatic With Ac Jeep Wrangler,

USD for Toyota Hilux,

Third Party Liability Insurance Excess differs by car model:

USD for Renault Logan,

USD for Fiat Tipo,

USD for Hyundai Kona,

USD for Suzuki Jimny,

USD for Hyundai Venue,

USD for Renault Kwid Intense Or Similar,

USD for Toyota Corolla Vw Virtus Exclusive,

USD for Toyota Kluger,

USD for BMW 3 Series,

USD for Volkswagen Multivan,

USD for Kia K4,

USD for Kia Sportage,

USD for Intermediate Pass Van Automatic Hybrid Ac Toyota Sienna,

USD for Kia Sedona,

USD for Hyundai I10,

USD for Toyota Aygo X,

USD for Kia Soul,

USD for Toyota Camry Elite,

USD for Toyota Prado-4wd,

USD for Volkswagen Virtus,

USD for Nissan Juke Automatic Or Similar,

USD for Standard All Terrain Automatic With Ac Jeep Wrangler,

USD for Toyota Hilux,

MXN for other car models.

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

2.2 km from Tulum Naval Air Station Airport

22.1 km from Felipe Carrillo Puerto International Airport

Hotels

Nearby Zendero Tulum

Nearby Elements Tulum Boutique Hotel

0.1 km from Livetulum

Other Landmarks

1.9 km from Bus Station Tulum Ruins

2.5 km from Tulum Archeological Site

FIND ME A CHEAP RENTAL

Map view of MEX Store Location

coordinates: 20.212659 -87.453

Guest Reviews

Total points： 8.7 / 10 Very good

Vehicle condition: 10.0
Vehicle cleanliness: 10.0
Spaciousness: 10.0
Counter staff: 2.0
Pick-up location: 10.0
Drop-off location: 10.0
Pick-up time: 0-10 mins
Drop-off time: 0-10 mins

LC
Tulum
8.7 /10 Very good
Reviewed: Thursday, March 5, 2026
In the counter they say that in spite you contract the insurance whit EasyRentCars , anything the car had, you must pay... i have to contract another full insurance ( almost the price of the rent)at the couter because they put só afraid, that you dont want to risk nothing
Read More >

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MEX, Tulum Downtown Car hire

MEX - Tulum Downtown Information, Car hire Instructions & Policies

Address

Telephone

Pick-up Instructions

Drop-off Instructions

Opening Hours

Deposit policy

Accepted Cards

E-voucher

Age requirements

Driver's License Requirements

Additional Extras

Cross Border

Conditional:

Must-not:

Cross Islands

Excess

Fuel Policy (what does it mean)

Distances to Airports | Railway Stations | Hotels | Other Landmarks

More MEX Car hire Locations in Tulum

Where is the Car hire Store Location?

What is the Telephone Number?

How to Return The Rental Car, Car Park or Key Box & After Hours Return Instructions?

What are the Accepted Cards as Payment Methods for this Car hire Store?

Can I Pick up Rental Cars with a E-voucher?

What are the Driver Age Requirements for this Car hire Store?

What are the Driving Licence Requirements to Rent a Car from this Car hire Store?

For foreign renters, you need to bring:

For local renters, you need to bring:

Additional Extras

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

Airports

Hotels

Other Landmarks

MEX, Tulum Downtown Car hire

MEX - Tulum Downtown Information, Car hire Instructions & Policies

Address

Telephone

Pick-up Instructions

Drop-off Instructions

Opening Hours

Deposit policy

Accepted Cards

E-voucher

Age requirements

Driver's License Requirements

Additional Extras

Cross Border

Conditional:

Must-not:

Cross Islands

Excess

Fuel Policy (what does it mean)

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Pay for Car Rentals with Crypto

More MEX Car hire Locations in Tulum

Where is the Car hire Store Location?

What is the Telephone Number?

How to Return The Rental Car, Car Park or Key Box & After Hours Return Instructions?

What are the Accepted Cards as Payment Methods for this Car hire Store?

Can I Pick up Rental Cars with a E-voucher?

What are the Driver Age Requirements for this Car hire Store?

What are the Driving Licence Requirements to Rent a Car from this Car hire Store?

For foreign renters, you need to bring:

For local renters, you need to bring:

Additional Extras

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

Airports

Hotels

Other Landmarks